Internal intranet portal as a management tool. Corporate intranet portal: theory and practice Do you need an intranet portal

A corporate portal is often confused with a corporate website. In fact, these are completely different tools and the functions of the portal are much wider. In fact, the portal is a kind of virtual office of the company that allows all employees to exchange documents and information, as well as automate the main business processes. But the concepts of corporate portal and intranet are traditionally used as synonyms.

What is an intranet?

An intranet, or a corporate portal, is a very voluminous and complex tool that allows you to cope with a wide range of tasks. This is not just an independent site, but a whole collection of different products, for example, a document management system, a task tracker, an ERP system, and many others, depending on the needs of a particular organization. The portal combines the functions of a file and document storage, a social network and an information resource. At the same time, any portal has only two main tasks: to give employees the opportunity to work collectively on the tasks set and to ensure effective internal communications.

To solve these problems, a typical corporate intranet may include the following blocks:

company details: charter, structure, job descriptions, mission and outlook of the company, corporate style, etc.;
employee details: personal data and pages, contacts, position, division, achievements;
updated information: orders, orders, announcements of events in the company, penalties and thanks, company news;
unified knowledge base: reference information (product catalogs, price lists), documents, templates, file archive;
communication tools: forums, surveys, questionnaires, communication with management and colleagues;
service mechanisms: projects, setting tasks and monitoring their implementation, applications for the purchase of office equipment, ordering passes, transport, and the like.

As practice shows, the corporate portal is able to effectively solve work plan issues, such as setting and monitoring the implementation of tasks, analytics, creating a storage system for important information, automating business processes and customer relationship management (CRM) systems.

Quite successfully implemented on the portals and fast communication between different divisions of the company. There is no need, for example, to notify each division of an innovation or important event- it is enough to place information on the portal, and it will immediately become public. The staff also has constant access to the company's knowledge base.

On a note
One of the main trends in the development of the intranet is its simplification. If a few years ago developers tried to equip it with the maximum amount of functionality, today they are increasingly abandoning such solutions in favor of simpler social intranets.

As for effective communications between employees, in theory, the portal, of course, gives them the opportunity to instantly communicate through an integrated social network, discuss both work and personal issues on forums and groups. Everyone can communicate with everyone, ask a question, send and receive the necessary information... In practice, unfortunately, this does not always work or does not work at all. The intranet is good for automating various operations, simplifying the document management and reporting system, finding the right information, but ... not for communication.

By the way, the success of interaction between employees using the portal largely depends on the degree of their involvement in communication at all managerial levels. Open organization, where anyone can directly contact the manager, is much more attractive for existing and potential employees. This creates additional confidence among the staff that top management treats team members as full partners and forms loyalty to the company.

Which companies need a corporate portal

The intranet is a very convenient and sometimes vital tool for companies that have remote employees. For them, the portal can serve as a real mobile workplace. Useful portal for large firms having branches within the same locality or even in different cities. But even if the company does not have branches, but has a large staff, and departments are located on different floors, the portal can be a means of bringing everyone into one team. If there is a portal, there is no need to go with paper documents from office to office, spending precious money on this working time and distracting other employees, or looking for a client base somewhere in the vastness of 1C, with which not everyone knows how to work. Of course, if two or three people work in an organization and during the working day they are in the same office, then the portal in this case will be an unnecessary luxury.

Sometimes company executives sincerely do not understand why a corporate portal may be needed, considering its installation a waste of money. In fact, a company needs a portal if:

The portal will also be very useful for those companies that need quick adaptation of employees or staff training. In the presence of an intranet, a beginner enters the course of his duties much faster, since he gets access to all the basic information, has the opportunity to receive advice on any issue from experienced colleagues. To train employees, you do not need to organize face-to-face courses or trainings - all this can be done online on the territory of the portal. You won't have to keep employees away from labor process and spend additional funds to the organization.

How to Implement an Intranet

The process of introducing an intranet in a company is quite complex and multi-stage. The first stage is always a decision "from above". It is the management that must decide on the implementation and contribute to its promotion. But the psychology of people is such that any innovations and changes in the usual course of work are perceived with hostility, no matter how useful and effective they will be in the future.

So let's say the decision is made. Where to begin?

Stage 1. Requirements gathering and project planning. At this stage, the main goals of the implementation are determined and the opinions of all stakeholders are collected.
Stage 2. Creation of information architecture of the portal. This refers to the structuring of all data on the portal, how they will be presented to users. The main purpose of the structure is to speed up the search, the most important information should be obtained in no more than three "clicks" of the mouse.
Stage 3. Optimization of business processes. This is necessary so that the portal is not just a warehouse of information, but also automates the most time-consuming business processes of the company.
Stage 4. Portal design. AT this case design is not just a picture, it seriously affects the convenience of the portal for users. Design work is usually carried out in parallel with software implementation.
Stage 5. Information content. According to experts, top managers should be the initiators of publications at the beginning of the intranet, but no more than 20% of posts should come from them. The rest is publications of ordinary employees. If their number turns out to be less than 80% in the future, then perhaps the portal is not a tool for staff. Unfortunately, in reality, the administrator is usually responsible for filling.
Stage 6. Promotion among employees and user training. Perhaps the most difficult and responsible stage. No matter how ideally the portal was created from the point of view software or design decoration, if it is not claimed by the company's employees, its value will be equal to zero. To inform the team about the launch of the intranet, you can send information mail with a notification about the service and its most useful features, tips for switching to new system. During the operation of the portal, each company finds its own solutions to popularize it among employees, for example, someone has access to the Internet or e-mail only through the intranet, and someone financially encourages those who regularly use the portal at work. Motivation to use this tool is perhaps the most difficult part of the portal implementation work.

Comparing Solutions: Top 3 Best Intranet Portals

Yammer. According to the developers, this corporate portal will be useful to all departments of the company - from managers to ordinary employees. Today it is only available as part of another product - Microsoft-Office365 - and easily integrates with SharePoint. However, they are similar in many ways, but Yammer is a cloud-based solution, while SharePoint is a server-based one.

The structure of the portal is somewhat reminiscent of the popular Twitter, the intranet allows employees to exchange instant messages, including text files and images, form working groups, view online contacts, search for people, groups or texts, use a common database and take part in its formation. The interface of the portal is quite simple, anyone who has even a little experience with social networks can understand it.

In addition to creating internal communications between employees, Yammer also helps to solve business problems, such as creating communications for managers, managing projects, interacting with business partners, creating motivation among employees, training and adapting employees, and increasing sales efficiency.

Since Yammer is currently a part of Office365, it is not possible to install it separately from the latter. But on the other hand, the price of the latter has not changed since Yammer was added to all online office plans. By the way, it is the impossibility of self-installing Yammer that can be considered one of its main drawbacks, along with the fact that Yammer is suitable only for those companies that want to develop their own individual corporate portal, since it is not a ready-made boxed solution.

Bitrix24 - corporate portal with social network functions. It contains microblogs, messenger, file storage, photo galleries. With the help of Bitrix24, you can not only communicate and work together on projects, but also maintain your CRM, plan and account for working hours, automate business processes, and manage personnel. A total of 12 working tools are offered.

Bitrix looks like a corporate Facebook, in any case, their interfaces are very similar. On the main page there is a familiar feed in which each user can write their messages and comments on the posts of other participants. The same tape reflects all the events of the company. There is both a boxed and a cloud version of the portal. Bitrix can be installed both on a desktop computer and on a laptop or any mobile device. In addition, the intranet is easily integrated with Google, Apple, Microsoft. The price of the software depends on the type of tariff chosen: the "Project" package for 12 users can be installed free of charge, "Project +" - for 990 rubles per month, "Company" - for 10,990 rubles. The number of users in the last two packages is not limited.

According to user reviews, the main disadvantages of the portal are an uninformative interface and overloaded functionality.

Jive is a turnkey solution that allows you to create your own intracorporate portal in the company. There are ready-made templates for marketing department, sales department, HR, service technical support- it is possible to launch and develop the portal in the shortest possible time. Users can set up their individual workspace using the start page. The app contains everything necessary tools to manage projects, corporate content and tasks.

Blogs, profiles, discussions, groups, calendars, smart search and more are available to users. Jive can be integrated with Google and Office365, access to the portal is possible from any device, including mobile.

The price of the application depends on the chosen package, today there are three of them: Select, Premier or Premier+. The main disadvantage of the portal is the lack of localization in Russian and the difference between navigation and the usual social media users. Due to the large number of possibilities, the process of adapting users to the intranet can be difficult.

There are quite a number of solutions on the market today. It is quite difficult to understand which one is suitable for a particular company. That is why in the section on integration special place requires setting a clear goal. Of course, the working functionality is presented almost everywhere equally well, as for the social - the question remains open.

Individual tool vs turnkey solution

What do you prefer: the development of an individual tool or a ready-made solution? We talked about this with Dmitry Benz, the developer of a corporate social network LOQUI BUSINESS:

“If the management understands why and for whom an intranet is needed, then it will become clear which portal is best to install. Not the last role in the choice, of course, is played by financial opportunities. An individual solution will always be more expensive than a boxed solution, but sometimes a company does not need this solution. Ready-made portals successfully cope with the tasks assigned to them, and most of them allow you to customize all the functions for the specifics of the company.

But very often, unfortunately, there is a situation when the portal becomes only a repository of information, and it does not help in any way to strengthen internal communications. This is because the portal is still an official working tool, and a person is not psychologically inclined to communicate with it. If the company sees its main goal as strengthening internal communications, then it is necessary to introduce a corporate social network. It is the CCC that becomes the platform where the company's personnel begins to actively communicate on all issues, solve work tasks, exchange opinions, and share information. Networks are becoming more and more in demand, and one of the first domestic developments was our LOQUI BUSINESS. We hope he has a great future. At the very least, we tried to incorporate the best of the social network and corporate portal into it so that LOQUI becomes a tool that can solve any issues and problems of the company.”

Natalia Zaveruha

Deputy Director for Quality and Organization of Business Processes at ProNET

An intranet portal is a virtual "communication center" of a company. He helps:

Employees - to unite in a single team (even if they are in different cities);
Managers - to control the timing of work tasks, improve the manageability of the company.

Company ProNET is a manufacturer of intellectual products. Our strategic goal- creation effective organization represented in all segments of the Ukrainian IT market. To do this, we are consolidating core assets, improving the project and business management system in general; in particular, we pay great attention to the use the latest technologies to automate core business processes.

In connection with the expansion into the regions, there was an urgent need to expand the staff of the company: today we have more than 170 employees at the head office and in 10 regional offices. The rapid growth of the company, in turn, required the standardization of work, clear planning and control, constant communication with employees of remote departments.

We understood that individual measures would not help here: we needed to combine existing informational resources, create a corporate intranet portal - a single information space. And such a decision was made.

For the implementation of the project created working group from the specialists of our company. The leadership of the group was entrusted to the Deputy Director, who is responsible for quality assurance and the organization of internal processes.

The working group was given tasks that can be grouped into three areas:

Relationships between employees, internal corporate communications:
- Describe the functional / job responsibilities for all employees (for all positions);
- Develop a regulation "On the interaction of divisions of the company";
Working with clients:
- Create unified corporate rules/standards for service, organization of work and communication of departments involved in the planning and implementation of complex IT projects;
- Optimize and automate the contract management process;
Work with employees: to minimize the period of adaptation of newcomers, as well as the time spent on solving their typical problems.

The result was a comprehensive project that led to the change, refinement and formalization of many processes. The most interesting thing is that we managed to implement such a large-scale project with virtually a “zero” budget and on our own.

To begin with, we defined:

Goals;
Time frame of the project;
Composition of the working group.

I would like to draw special attention to the need to clearly set deadlines. If time limits are not fixed, then, starting to perform work, performers often doom themselves to an “eternal project”. This is a big mistake. It is extremely important to clearly set not only the final “checkpoints” (delivery), but also intermediate ones - summing up, analyzing the results achieved. In addition, it is important to form a team correctly: the main thing here is not the number of people “on board”, but whether they understand the significance of the project, whether they want to make the company better with its help.

When implementing projects related to changes in the usual algorithm of work, the initiators inevitably face hidden or overt resistance. We were ready for this. To prevent possible dissatisfaction, we conducted explanatory work with employees:

They talked about the fact that an intranet portal is being developed, that thanks to its work, each of them will receive certain benefits.
On the general meeting informed people about the idea as well as the goals of the portal. Then they held meetings in each department - they told what benefits the employees would bring proper organization works. Conducted a survey of colleagues about the required modules and collected wishes. ;
Organized a permanent feedback;
Recorded constructive proposals of colleagues.

At the first stage, the key blocks of the internal portal were developed:

"Model of business processes of the company", "automation of the business process of negotiating contracts", "knowledge base";
A number of special services: internal corporate directory of employees; employee's personal card; list of birthdays; news feed; calendar of events; technical support ( Service Desk), a list of company services (see Fig. 1 and 2).

Rice. 1. Personal card of an employee

Rice. 2. File management system

The business modeling system was chosen as a tool for solving these problems. business studio. The construction of a "seamless" management system (including modeling, regulation and control of the execution of business processes) was solved by integrating systems business studio and DIRECTUM:

First in the system business studio the architecture of the company as a whole and the main business processes of the operational level was built;
Then, already optimized business processes (for example, “contract management”) were automated using the system electronic document management and interaction management DIRECTUM.

The integration of these two systems made it possible to quickly build optimal business processes that work without failures. Now the portal helps us:

Formalize and optimize business processes;
design and adjust organizational structure, staffing, building an organizational chart (see Fig. 3);
Form regulatory documentation in accordance with ISO standards, etc.

Having described the business processes "as is", we created diagrams with the help of which we determined the main participants in the process, the requirements for the deadlines, Required documents and a number of other parameters (for example, negotiation of contracts - see Fig. 4). After the completion of the formalization of business processes, "owners" and "performers" were appointed for each of them.

Then they developed:

Regulations on divisions (place in the organizational structure, rights and obligations, interaction with other divisions, performance evaluation indicators, etc.);
Job descriptions of the company's specialists (see Fig. 5).

Rice. 3. On the portal, you can see (and adjust) the organizational structure of the company

Rice. 4. Example of a working scheme

Rice. 5. Job descriptions of specialists on the portal

We creatively approached the solution of the tasks set for us, so the result is far from a typical corporate portal:

Firstly, here employees can find the organizational structure and job descriptions that are built on the company's real business processes (with details to a specific contractor, indicating the scope of his responsibility, as well as the degree of influence on the final result).

Secondly thanks to the intranet portal new incentive for development received an already existing internal project"Quality mark". The purpose of the project is to collect ideas and suggestions from employees regarding the improvement and modernization of existing business processes. AT Service Desk a special queue was created, where proposals from employees are accepted, and the progress of their discussion/improvement/implementation is monitored.

Thirdly By automating the process of negotiating contracts, we managed to minimize the risks that arise during their preparation. For example now:

Almost all information is automatically entered into the contract template;
Now it is possible to protect certain fields from editing (and hence making errors);
An electronic signature is used for document approvals.

The company received a great tool - specially designed and customized for our needs. For medium and large companies With a large number of employees, a developed branch structure and customers, the introduction of a corporate portal is no longer a luxury, but an urgent need.

The new intranet portal has significantly increased the efficiency of our work! Here are just the first results:

The level of performing discipline has grown significantly;
Optimized work with contracts:
- Reduced time for preparation and approval of contracts (on average by 50%);
- The number of contracts agreed on time increased (from 55 to 90%);
- The labor intensity of performing work under the contract at the stage of registration has decreased (from three to one man-hour);
- The number of iterations when negotiating a contract in one division has decreased (from five to two on average).
Reduced adaptation time for new employees (from four to two weeks);
The company received the certificate "Quality Management System" ISO 9001:2009;
Our team became the winner of the UA-2012 Intranet Awards in the Business Solution nomination.

Awarding of the ProNET company, which won the Intranet Awards UA-2012

But the most important thing is the change of people: the team has become friendly, everyone works more in harmony, they achieve better results.

What else matters? We have seen that maintaining and upgrading the internal portal requires permanent job, is not a project that can be done and forgotten. Therefore, our team does not stop at the achieved results - we are already preparing for the redesign of the portal! In particular, we plan to:

Automate the process "Preparation commercial offer»;
Implement module " HR processes» (the following processes will be automated here: selection of candidates, control of completion probationary period, registration in the state, dismissal, transfer and appointment, coordination personnel documents, accounting for business trips, etc.);
Conduct two-way integration of functions (data) of the intranet portal with the 1C program.

Company ProNET founded in 1997. One of the leading system integrators in Ukraine. Main activities: infrastructure complexes for buildings and campuses; electrical equipment of buildings; networks and telecommunication systems; complex technical means protection; fire protection of buildings; data processing and storage centers; IT infrastructure management; service-oriented application environment of the enterprise; electronic document management systems; service support; IT consulting and outsourcing; third party training. The number of staff is 170 people.

Sooner or later, almost any company begins to think about organizing its intranet portal- a single "point of entry" to the IT infrastructure for their employees. Such a portal allows you to provide convenient access to a centralized repository of all useful information associated with operating activities companies - to various documents, regulations and directories, as well as to IT services - e-mail, telephony, and so on. In addition, the intranet portal can act as a kind of "social network" within the company - with its help you can find out which colleagues have a birthday today, or, for example, discuss today's cafeteria menu on the forum.

If everything is so good, why don't everyone have such portals?

However, many people are repelled by the high "entry threshold" in building such a portal, which exists due to the fact that almost all solutions on the market have a number of common drawbacks:

Some of these portals are being built based on commercial solutions(for example, SharePoint), the cost of implementation and maintenance of which justifies itself only for very big business(tens of thousands of employees).
The rest of these portals are made "on the knee" based on CMS, not intended for this(like WordPress). The result is not a single entry point, but a zoo of "crutches and bicycles" that is constantly trying to fall apart.
The complexity of administering such a portal is often does not justify the benefits they bring. If your company does not deal with information technology, then your system administrator is unlikely to understand the intricacies of SharePoint configuration parameters.

How is your solution different from others?

For almost 20 years, our company has been developing and maintaining information systems for customers of various sizes and profiles - from small law offices to federal telecom operators. During this time, we have seen many examples of building intranet portals (both positive and negative). Therefore, our proposed solution is free from most of the shortcomings of existing alternatives:

It's free

We do not charge any money for using our portal - you can download, install and use it absolutely free of charge.

It is modern

Responsiveness, support for various DPIs, a media player, vector icons and other delights of the modern web are included in the package.

It is admin friendly

The portal is installed in a few clicks (or commands in the console). All further administration is carried out using a simple and convenient control panel.

It's powerful and expandable

Our portal is based on Liferay, the world's leading platform for building corporate portals. It will be able to grow and develop along with the development of your business.

What can your portal do?

Our portal already "out of the box" can do a lot. Immediately after installation, you will be able to use the following components:

Employee Directory

A convenient aggregator of contact information, addresses and phone numbers of all company employees.

Integration with IP-telephony

You can call any employee by simply clicking on the icon on his card in the directory.

Embedded Webmail Client

All your employees can use the corporate Email without the need to set up an email client.

Wiki reference

A centralized repository for all the information employees need to solve their daily tasks.

Print Server Integration

Print and scan documents directly through the web interface of the portal - without the need to install printer drivers on employees' computers.

File storage

The portal has a built-in file storage with support for file versioning. Each user has their own home directory, accessible both through the web interface and through Windows Explorer.

Multimedia features

The built-in photo and video gallery allows you to view photos and videos directly on the portal.

Social communications

A full-fledged corporate social network is built into the portal. Employees can exchange messages, files and chat in the forum.

Alternatively, you can take advantage of any of the hundreds of plugins available on the Liferay Marketplace.

How much is it?

As mentioned above, you can use our intranet portal absolutely free of charge and without any restrictions on the number of users or sessions running in parallel. The only thing you don't get with the free license is technical support.

There are several levels of technical support that differ from each other by SLA and cost.

	Free	Basic	24x7
Number of users	∞	∞	∞
Number of sessions	∞	∞	∞
email hotline	No	there is	there is
phone hotline	No	No	there is
Hits per month	-	10	∞
Technical support mode	-	8x5	24x7
Price	Is free	20 000 ₽ /month	100 000 ₽ /month

OK, I like it all. Where can I download your portal?

The portal is currently in beta testing. When we're done, the download link and installation instructions will appear here.

If you are interested in the solution, or want to participate in beta testing - please!

What is an intranet

An intranet is an internal corporate network created on the principle of the global web, but closed from unauthorized users. It turns out that it is used only within the organization, and employees employed in the company get access to it. The network is suitable for communication, work, storage of information; various applications and additional platforms can be integrated into it.

The intranet is different from the usual local network the fact that it provides the ability to log in users through an Internet browser. Typically, the portal is created on the basis of well-known platforms, for example, Bitrix24, Jive, Yammer, CyberCloud, Podio, Microsoft SharePoint.

Intranet example

Intranet systems are being implemented in large organizations that have more than one branch, as they facilitate the interaction of employees. The main idea of portals is to combine elements of corporate information. Networks use VPN technology to protect against unauthorized access.

What are the functions of an intranet

The functions of the network are directly dependent on the content of the site. You can add information widgets, folders with documents, other files, embed chats and much more.

12 areas that the corporate portal is designed to handle

Convenient social network

Communication of staff on work issues in a network in which there are no strangers and unnecessary information helps to increase labor productivity. Employees are not distracted by anything, they understand that the manager is watching them anyway, so they try not to waste time in vain.

Solving daily issues

Any work is a series of tasks, as they are solved, it is possible to achieve ultimate goal. The intranet allows not only to give instructions, but also to control the result, the quality of work. Set deadlines and reflect them on the portal, build labor efficiency charts, work with a Gantt chart, and other reports. Create checklists, universal templates to reduce project completion time.

Communication, collaboration

The speed of communication is reflected in the flexibility of the organization, so employees are looking for ways to communicate, they start using instant messengers. It is difficult to collect and analyze their correspondence, so there is a threat of information leakage. Implement a single tool - an intranet. Since only your subordinates will have access to the portal, outsiders will not be able to enter the system. When dismissing employees, block the user.

What Needs Can Be Covered with Company Portal

The documents

Upload templates and sample documents to the site so that subordinates have access to them. You will speed up the process of creating papers, minimizing the number of errors. Employees working on the same project will have joint access to the necessary files and will be able to coordinate each other's actions. If necessary, restrict the rights to use individual folders.

File storage

An intranet is often used to store files. Having a website, you do not need to use drives that are often lost. Send direct links to files instead of sending documents by mail.

Calendars

Synchronize calendars with the portal, mark dates for which important things are planned, project deadlines, etc. Create events to which you invite participants from the calendar. Hold meetings, planning meetings in an online format, form protocols, set tasks. Explain to subordinates the importance of the intranet. If they understand why they need to enter the portal, they will use it.

Mail

It is more efficient to work with mail if it is integrated with the intranet. The contact database will always be at hand, and the correspondence will be attached to the personal cards of clients or partners, transactions. So you will avoid data loss, systematize information and reduce the time to search for it.

Telephony

Set up telephony on the intranet to increase sales if your company's activities are directly related to them. You do not have to constantly switch clients to another manager - the system itself will determine who works with him, perform redirection. For quality control, record conversations, and then listen, evaluate them.

Business processes

Non-automated processes take up the time of workers. When creating an intranet, the need for long coordination, trips from office to office disappears. Experts quickly solve problems within the network, and you control their actions. A notification system for employees responsible for performing a specific task can also be implemented on the site.

HR operations

A single database of contacts on the intranet simplifies communication. Employees quickly find colleagues, information about them. They spend a minimum of time filling out documents in which personal data must be entered, which has a positive effect on processes.

Knowledge base

The work of the organization is built on knowledge and competencies. Use Company Portal as a wiki database. Document knowledge, create thematic sections. By recording all the necessary information, posting memos and checklists, you will speed up the process of training employees, introduce them to. What to focus on was told by the experts of System Kadra.

Integration

You can integrate the necessary tools and applications into the portal. Employees will use them directly on the portal or by installing them on a PC.

Topics for publication in corporate publications

To whom to entrust the creation of an intranet network

If you want to start using the intranet with minimal financial investments, pay attention to ready-made solutions or "cloud" services. Regardless of the chosen type of network, to create and implement a portal, contact companies that employ experienced developers who have completed more than one project. Experts will talk about the pros and cons of ready-made and individually created solutions, select the best option based on the needs of the company, development plans, resources and the allocated budget.

Examples of intranet portals

TopS BI implemented Oracle corporate portal at AvtoVAZ

In 2006, about 80 information systems were operating at AvtoVAZ, and 150 servers were concentrated in the data processing center. When the portal was introduced into the corporate network, more than 10,000 workstations were included. The main goal of the project was to find solutions that ensure the integration of the organization's IP and the required level information security. As a result, Tops BI implemented a product at AvtoVAZ - a corporate portal based on the Oracle AS Portal package with multi-level access rights, service integration, etc.

I-Teco implemented Oracle AS Portal in the Accounts Chamber of the Russian Federation

In the course of designing the ITCS, as a solution for building a portal, I-Teco proposed software Oracle Application Server Portal (Oracle AS Portal), which provides support for new technologies. It is based on open standards, specifications, includes ready-made tools for developing and implementing applications. The use of components, interactive tools has reduced the amount of manual programming. The opportunity to refine and maintain the corporate website on our own turned out to be very attractive.

How to attract the attention of employees to the intranet

No. 1. Make a convenient, beautiful and interesting portal

A boring resource will not be popular among employees, as well as a portal with difficult navigation. Constantly publish not only official information, but also information of an entertaining nature, interesting facts.

Example

The company "Beer Knight" developed the concept of a corporate portal called Worklife Office. The site contains information for work and for life in a ratio of 50:50. This is done so that employees do not get bored, visit the portal with pleasure, unobtrusively receive necessary information industrial nature. For example, staff can post facts on the site about sports, health, diets, different styles of clothing. Colleagues actively share interesting information they find, upload photos, video and audio recordings. This variety of informal information is skillfully woven into official data.-about the new tasks of the company, the goals of divisions, awards, projects that need to be implemented, about vacancies. Management orders, other documents and announcements are posted.

No. 2. Involve employees in filling the portal

Distribute responsibilities among employees to fill the columns of the portal. Give access to editing only to those whom you trust, otherwise unwanted and even provocative information may appear on the site. Stop the appearance of gossip and inaccurate facts.

Number 3. Delete irrelevant posts, documents and files in a timely manner or move them to the archive

If there are a lot of unnecessary files, irrelevant data on the intranet, it is difficult for employees to find important information. Gradually, they lose interest in the portal and stop using it. Designate a person responsible for deleting unnecessary information. It is better if it will be one of the leaders who is well versed in what is relevant and what is not.

No. 4. Install useful widgets

Let the developers set up the import of information from the Internet, then the HR manager will not have to copy information about the weather, exchange rates, and news on third-party sites every day. In addition, employees who have personal pages in in social networks You don't have to fill out a profile. The corporate portal itself will transfer all data from social networks.

No. 5. Do not post information about penalties on the site

Public shaming is a great tool for managing staff behavior and performance, but it needs to be used wisely and carefully. If you start posting information about malicious offenders on the corporate portal, you will only achieve that employees will stop using it. Relationships with you will also change for the worse.

If you decide to implement an intranet, teach subordinates how to use it so that they do not have any questions. Periodically review the topics of correspondence, otherwise the work will turn into an exciting, but meaningless communication. Control should be unobtrusive so as not to overwhelm the staff and cause discontent.

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