Documentation
A complete description of the possibilities of interaction with the IAS MKGU can be downloaded from this link ..
Form update
Form for regular services: http://dev.website/hershel/current-form/direct
Form for electronic services: http://dev.site/hershel/current-form/electronic
Event reception
The service is used to register in the IAS MKGU the facts of citizens' appeals to territorial authorities in order to receive public services. When a valid message is provided, the response of the web service will be the identifier of the event package in the IAS MKGU.
Method: POST
Content Type: application/xml
URL: https://site/hershel/events
XML request example
Acceptance of grades
The service is designed for batch transfer of grades to the IAS MKGU. The service supports two usage scenarios: getting ratings for an already registered event in the IAS MKSU and getting ratings along with a new event.
Method: POST
Content Type: application/xml
URL: https://site/hershel/rates
XML request example
Services SMEV
Documentation
All information about the work of the services of the IAS MKGU, working through the SMEV, is posted on the portal of services, more details:
Questionnaire update service
SID0003947
Reception of data on the facts of the provision of public services
Link to service documentation SMEV portal: SID0003944
Service for receiving grades
Link to service documentation SMEV portal: SID0003954
Package status check service in IAS MKSU
Link to service documentation SMEV portal: SID0003952
Service for issuing short ("folk") names of public services
Link to service documentation portal SMEV:
In 2011, Decree of the Government of the Russian Federation No. 861 on the creation of a single resource "Federal Register of State and Municipal Services (Functions)" was approved. The Federal State University was created to control the provision of services to the population by the administration, the Ministry of Internal Affairs, educational and medical institutions, non-budgetary funds and other departments.
List sections
The summary information system consists of four sections:
- federal services;
- services of subjects of the Russian Federation;
- municipal services;
- reference materials.
The list is regulated by legislative and other regulatory legal acts (NLA), including administrative regulations of local authorities.
Each section contains information about the activities of the relevant departments. The reference block part contains information about the location of the organization providing assistance to citizens.
To maintain the FRGU (Federal Register of State and Municipal Services), the Government of the Russian Federation has determined an authorized representative office to fill in the information register. Placement and updating of data is carried out by responsible employees of the department.
To provide citizens with access to the functions of various departments, regional lists and web portals are being created.
Services
FRGU must contain the following data about the service provided:
- name of the body;
- legal act;
- delivery method;
- delivery time;
- applicant's documents;
- intradepartmental and interdepartmental procedures.
The register was created to solve the following tasks:
- reduced regulation by the state;
- improving the quality of public services;
- increasing the efficiency of administrations;
- information openness for citizens.
Thanks to the creation of the FRGU, uniform requirements appeared for the structure and content of legal acts regulating the procedure for exercising powers on the part of the authorities.
Reference: The main purpose of the creation of the Federal State University was the transfer of state and municipal services to electronic form.
Who has access rights
Access to the information society web portal is not open to everyone. Only registered users who are responsible for entering information into the Federal State University and who have an electronic digital key obtained in a certain order have access.
To provide assistance to citizens, the www.gosuslugi.ru portal has been created, which is directly linked to the Federal List.
Regional registry
The administrative bodies of the constituent entities of the Russian Federation can create regional registers of state and municipal services, as well as local web portals of public services. Structural subdivisions responsible for the formation of the list have been appointed in each region. The information published in the RGU is checked by an authorized representative for compliance with legal acts. It also undergoes automatic formally logical reconciliation within one day. If violations are detected, the data is sent for revision.
These RGUs contain information about the services provided by the local government. The composition and placement procedure are regulated by the Government of the Russian Federation. Administrative regulations adopted at the regional level must be published on the official website of the region.
Principles of interaction in the exchange of information
To ensure the operability of the portal, the Government of the Russian Federation from among the federal authorities appoints:
- joint registry operator;
- responsible for maintaining the reference resource;
- authorized organization in the field of EDS.
Each structure is endowed with certain functions. Operator:
- posting information;
- provides round-the-clock, uninterrupted access for citizens;
- is a member of the commission for the development of methodological recommendations;
- protects information from unauthorized access.
The agency responsible for maintaining the information portal ensures:
- verification of the entered data;
- development of methodological recommendations;
- monitoring and analysis of the functions of the authorities.
The organization responsible for issuing EDS certificates generates and publishes on the State Services the names and addresses of certification centers that citizens can contact to obtain a digital signature key.
Important to know: The beneficiaries of assistance from the municipal authorities are individuals and legal entities.
What is transferred to "Public Services"
After a function is entered into the Federal or regional register, it must be transferred to the public services portal within three days. The Public Service contains the following information:
- registry number;
- Name;
- executive authority;
- category of applicants;
- Required documents;
- information about compensation;
- delivery time;
- result;
- reasons for refusal;
- place of delivery;
- application forms;
- contacts.
In addition, each function prescribes the procedure for pre-trial challenging of the actions of officials.
In addition to information from the consolidated list, the operator has the right to publish on the Internet resource www.gosuslugi.ru reference information determined by the Ministry of Telecom and Mass Communications of the Russian Federation.
Additionally
Below are the answers to typical questions on the provision of information on state (municipal) services to the State Autonomous System "Upravlenie":
- What access rights to the State Automated System "Upravlenie" must be assigned to the user in order to transfer information about state (municipal) services in the "1-GU" and "1-MU" forms?
To transfer reports according to the "1-GU" and "1-MU" forms, the user of the GAS "Management" must be assigned the "Specialist" authority.
The request for access rights is carried out in accordance with Appendix E "" GAS "Management".
- Where in the closed part of the GAS "Management" you can find input forms for transfer information on state (municipal) services in the forms "1-GU" and "1-MU"?
A user with access permission with the role of "Specialist" must click on the "Information Services" button. At the end of the list of information services, select "Monitoring of state (municipal) services".
- When entering the monitoring of the State Medical University, an error occurred when searching for the OGRN of the user's authority in the FRGU database. How to fix this error?
Initially, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check for the presence of the correct PSRN of the authority in the database of the Federal Register of Public Services (FRGU). To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.
If the OGRN of the authority is absent or incorrectly indicated in the consolidated register of the Federal State University, then it is necessary to correct the relevant information. Updating of data in the GASU from the Federal State University is carried out once a day. Therefore, after the corrected record of the organization is verified and agreed, as a result of which it will receive the status " Published", it is necessary to re-check access to the "Monitoring of state (municipal) services" in the closed part of the SAAU in 1 day.
If after 2 days the error remains, it is recommended to contact the SACU support service regarding this problem. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University, and you must also send a screenshot of the error when entering the "Monitoring of state (municipal) services". In the appeal, you must indicate how much time has passed since editing the organization's record in the Federal State University.
- When entering the monitoring of the State Medical University, a message appeared that the user's authority is not responsible for the provision of state (municipal) services. How to fix this error?
Initially, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check the presence of registered services provided by the authority in the database of the Federal State University. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.
If in FRGU the authority does not have records of state (municipal) services, then it is necessary to correct the relevant information. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will receive the status " Published", it is necessary after 1 day to check again whether the records of the state (municipal) services provided to them have appeared in the "Monitoring of state (municipal) services" in the closed part of the SAAU.
If after 2 days the error remains, it is recommended to contact the SACU support service regarding this problem. When applying, it is recommended to indicate the full name and PSRN of the authority, the identifiers of the necessary services in the Federal State University, and it is also necessary to send a screenshot of the error when entering the "Monitoring of state (municipal) services". The submission must indicate how much time has passed since the relevant records of services provided by the authority were uploaded to the FGU.
- Who should fill in information about state (municipal) services in the State Automated System "Upravlenie"?
Information about the state (municipal) service is filled in by the organization (FOIV, ROIV, OMSU) responsible for providing the service, according to information published on the Federal State University.
Information about the state (municipal) service, which is responsible for the state (municipal) institution, is entered by the parent organization (FOIV, ROIV, LSSU).
If the organization responsible for the provision of the service does not have the technical ability to work with the State Autonomous System "Upravlenie", then information on state (municipal) services is entered for it by its parent organization.
- When entering the GIMU monitoring, a message appeared stating that an error occurred while searching for the user's organization, or that the authority was determined, but a blank page was displayed. How to fix it?
In the event of such an error, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check the presence of the record of the authority in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University.
If the data is entered correctly in the Federal State University, then it is recommended to contact the SAAU technical support service on this issue. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University, and you must also send a screenshot of the error when entering the "Monitoring of state (municipal) services". In the appeal, you must indicate how much time has passed since the last editing of the record of the authority in the Federal State University.
- When you enter the GIMU monitoring, only monitoring filters are displayed. At the same time, no information is displayed under the filters anymore. How to fix this problem?
The most likely cause of this problem is the use of Internet Explorer 8 version to work with GAS "Management". In this case, it is recommended that you familiarize yourself with the requirements for the browsers used to work with the GAS "Upravlenie", which are given at.
- Our authority is responsible for the formation and maintenance of the regional register of public services (RRGU), as well as for sending information from the RRGU to the federal RGU. How can I get access to the entry forms for the entire list of organizations in the region in the monitoring of the State Medical University in the closed part of the GAS "Upravlenie"?
It is necessary to send information containing the full name of the authority, its OGRN and NLA or a link to the NLA, according to which the relevant powers are assigned to this authority, to the mail of the technical or methodological support service of the SAAU. The appeal must indicate that this authority must be given full access to the "Monitoring of state (municipal) services" in the closed part of the SAAU. At the same time, users from this authority still need to be given access permission with the role of "Specialist" in the profile of the authority in the ESIA.
- Why are there no lines of sections 1 and 4 in the forms for entering reports for the reporting quarter in the “Monitoring of state (municipal) services” in the closed part of the State Autonomous System “Upravlenie”?
In accordance with the order of Rosstat No. 217, data on sections 1 and 4 of reporting forms 1-GU and 1-MU are provided only in the annual report. In quarterly reports, only sections 2 and 3 need to be submitted.
- In the monitoring of GIMU at the authority, an incomplete list of services provided is displayed. How can this problem be fixed?
It is necessary to check the correctness of the list of registered services provided by the authority in the database of the Federal State University. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.
If in FRGU the authority does not have records of some state (municipal) services, then it is necessary to correct the relevant information in FRGU. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will receive the status " Published", it is necessary after 1 day to re-check the compliance of the list of services provided by the authority, which are displayed in the SAAU, with the list of registered services provided by the authority, from the Federal State University.
If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are not displayed by the authority in the list in the SACU. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the FGU.
- In the monitoring of GIMU at the authority, the list contains services that are no longer provided. How can this problem be fixed?
In the event of a similar problem, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the problem persists, then it is necessary to check the correctness of the list of registered services provided by the authority in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.
If in the FRGU the authority has records of state (municipal) services that are no longer provided by this authority, then it is necessary to correct the relevant information in the FRGU. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will change their status in the consolidated register of the Federal State University from " Published"to status" Removed", it is necessary after 1 day to re-check the compliance of the list of services that are displayed by the authority in the SAAU with the list of registered services provided by the authority from the Federal State University.
If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are displayed in the list in the SAAU, despite the fact that they have the status "Deleted" in the consolidated register of the Federal State University. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the FGU.
- In the monitoring of the State Medical University, the list of organizations contains records of organizations that have not been deleted from the RSU. How can this problem be fixed?
In the event of a similar problem, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the problem persists, then it is necessary to check the correctness of the list of organizations in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.
In FGU, the status of an organization must be "Deleted". If something else is indicated in the status, then it is necessary to correct the corresponding organization record in the FRGU and wait until the organization record status changes to "Deleted". In addition, the services registered in the FRGU for this organization must also have the status "Deleted". Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the changes in the consolidated register of the Federal State University are checked and agreed, as a result of which the organization's record will change its status to " Removed", after 1 day it is necessary to re-check the compliance of the list of organizations in the SACU with the list of organizations in the Federal State University with the status "Published".
If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full names, OGRN and identifiers in the Federal State University of Organizations of organizations that have the status "Deleted" in the Federal State University, but are displayed in the GASU. The appeal must indicate how much time has passed since the change in the relevant records of organizations in the Federal State University.
- For what period is it necessary to provide information on forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015: only for the months of the 3rd quarter of 2015 or on an accrual basis from January 2015 to September 2015?
According to forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015, it is necessary to provide information only for the period from July to September 2015 inclusive.
- Is it possible to put a dash in the monitoring input forms of the State Medical University?
According to Rosstat Order No. 217 dated 05/06/2015 (as amended by Rosstat Order No. 342 dated 07/23/2015), in the forms 1-GU and 1-MU (urgent, quarterly) dashes are placed only in lines 1-11 of section 1, as well as in lines 46-56 of section 4. All other indicators (ie lines of sections 2 and 3) in the quarterly forms must be filled in, dashes in these sections are not allowed.
- Only integer values can be specified in the monitoring input forms of the GIMU. Why can't I put down decimal places?
According to Rosstat Order No. 217 of 05/06/2015 (as amended by Rosstat Order No. 342 of 07/23/2015), in forms 1-GU and 1-MU, all indicators must be filled in in whole numbers without a decimal sign.
- In what units of measurement (day, hour, minute) is it necessary to indicate the value in the 40th line of the monitoring input forms of the State Medical University?
According to Rosstat Order No. 217 dated May 6, 2015 (as amended by Rosstat Order No. 342 dated July 23, 2015), in the forms 1-GU and 1-MU, line 40 indicates the average number hours provision of public services. In this case, the value in line 40 is calculated as a weighted average of the total array of information on the line and greater than or equal to the value of line 41. If the actual period for the provision of public services, established by the administrative regulation, is calculated in days, when filling in the value of the indicator a day must be counted as 24 hours. If the actual term for the provision of a public service, established by the administrative regulation, is calculated in minutes, it must be taken into account that an hour is 60 minutes; thus, the value of the indicator when filling must be divided by 60.