International passenger transportation by buses. Rules for the organization of passenger transportation

Today, renting a bus for a trip abroad is an opportunity to visit several countries at once in a short period of time. But it is important to understand that bus tours are very specific: during the trip, you will need to cross many borders, so the exact time of arrival at the hotels is not known. The situation on the roads, the time spent at passport control, and even the weather - all this is reflected in the duration of the tour. Therefore, the main thing that can be advised to those who need to rent a bus for a trip abroad is to be patient. An interesting book or magazine, a CD, a player - all these little things will help diversify the trip and will not let you get bored on the road.

Tourist buses for all occasions

In the company "Allegro" you can rent buses for tourist trips to the countries of near and far abroad. Transport is equipped with everything necessary for long-distance travel, is in perfect technical condition, reliable and comfortable. Drivers, whose services are included in the rental price, regularly make such trips along well-established and proven routes. All of them have valid visas and are experienced and qualified specialists.

Features of the organization of international bus transportation

Modes of work and rest for drivers of international bus services

The work and rest regimes of drivers in international bus traffic are established in accordance with the European Agreement Concerning the Work of Crews of Vehicles Engaged in International Road Transport (AETR), of which Russia is a party. International bus drivers must be at least 21 years of age. A driver carrying passengers on international routes within a radius of more than 50 km from the place of permanent storage of the bus must have more than 1 year of work experience on vehicles with a permitted weight of more than 3.5 tons, or transporting passengers on international routes with a distance of up to 50 km from the place of permanent storage of these vehicles.

The duration of bus driving between any two daily rest periods or daily and weekly rest periods (daily driving time) must not exceed 9 hours. This can be increased twice within one week up to 10 hours. The total driving time for any two consecutive weeks should not exceed 90 hours. After driving the bus continuously for 4.5 hours, the driver must take a break of at least 45 minutes (if there is no rest period), or during the same time take two or three breaks of at least 15 minutes each . During these breaks, the driver must not perform any other work. Such breaks cannot be considered as daily rest.

During every 24 hours, the driver must be provided with an uninterrupted daily rest of at least 11 hours. This rest can be reduced to 9 hours no more than 3 times in one week, provided that the driver is given an appropriate rest as compensation by the end of the next week. On days when the rest is not reduced, it may be divided into two or three separate periods within 24 hours, one of which must be at least 8 hours in a row. In this case, the total duration of rest is increased to at least 12 hours. If at least 2 drivers have driven the bus every 30 hours, each of them must have a rest period of at least 8 consecutive hours. Daily rest on the bus is possible only during parking and if there is a sleeping place on the bus.

During each working week(from Monday 00.00 to Sunday 24.00) the driver is provided with a weekly rest of at least 45 consecutive hours. This time may be reduced to 36 hours if the rest is used at the permanent storage of the bus or the driver's residence, or to 24 hours if the rest is used elsewhere.

In order not to jeopardize road safety and to reach a convenient parking space, the driver may deviate from the provisions of the AETR to the extent necessary to ensure the safety of the persons on the bus. The driver must indicate the nature and reason for the departure from these provisions on the record of the control device. Such, for example, may be required after the elimination of a bus malfunction that has arisen on the line. In addition to the Basic Requirements considered, the AETR contains a number of other restrictions on the mode of work and rest of drivers.

For the implementation of commercial transportation in a foreign territory, it is required to obtain a permit issued by the KOU by the patent authority of the relevant state.

The main difficulties faced by international road carriers include: long delays at border crossings, bureaucracy in issuing permits, insufficient development of the infrastructure of Russian roads.

International passenger bus transportation

International passenger bus transportation is divided into regular and irregular.

Regular transportation is carried out on stable routes using timetables. Irregular transportation is carried out on demand, in particular, a significant proportion of such transportation is associated with serving groups of tourists. Another type of irregular transportation is the delivery of work shifts working on a rotational basis at production facilities located on the territory of a neighboring state. An example of such transportation is the delivery of shifts of Finnish workers to a number of enterprises in the border areas of Russia.

Normalization of speeds in international flights is carried out in the same way as it is done for intercity bus service. At the same time, the speed limits established on the roads of various states are taken into account. Reference information can be obtained from the Association of International Road Carriers (ASMAP), which is an authorized Russian organization in the field of international road communications and providing carriers with a range of information and legal services, including assistance in obtaining the necessary documentation.

In many European countries, it is beneficial for carriers to use toll motorways. Fares are charged according to distance and type vehicle. At the entrance to the toll road, the driver receives a ticket, which will determine the amount of the fee at the exit from the toll road. Credit cards are accepted. High speed traffic is provided on toll roads and safe conditions travel. Every 5...10 km there are roadside terminals where a stop can be made for a short rest, bus refueling and minor track repairs.

The terminals operate around the clock: a restaurant, buffets, toilets, showers, shops (food, essentials, other everyday goods, automotive spare parts and accessories), gas stations (diesel, gasoline, gas), car repair posts; there is a telephone, parking places for buses, cars and trucks; information and reference services are provided; currency exchange, etc.

The organization of international bus transportation is carried out similarly to intercity communications, taking into account the specific requirements of international and national transport legislation of various countries and the significant duration of the bus trip, reaching several days (especially for tourist traffic).

Bus timetable or timetable and driver schedules

Based on the results of flight duration rationing and allowable regimes the work of drivers, a timetable or schedule for the movement of the bus and schedules for the work of drivers are developed. Tourist international bus routes are the most diverse, the turnover points of which may exist in an explicit or implicit form. The usual route is most typical for regular passenger traffic.

In case of irregular transportation, such a route is organized in two cases:

The bus is used only for the delivery of tourists to the country of visit and back, and excursion services for tourists in the host country are provided by internal transport. The tourist bus returns to the starting point of the route with the tourists of the previous group, which ensures high performance of the bus;

Departures from the return point are not provided, which takes place mainly on tours to places of recreation (beach, swimming, outdoor recreation, etc.). In this case, the bus is idle during the rest of the tourists, which worsens the performance of its use. The bus can be used for field trips at the request of vacationers for a fee.

The route with a loop on the side of the return point is typical for sightseeing tours, possibly in combination with rest in resort areas. In this case, the linear part of the route is used to deliver tourists to the host country. The loop part of the route is developed for the purpose of successive arrivals at various points where there are sights or places of rest.

A feature of the circular route is the non-coincidence of the route in the directions "there" and "back", which provides an expansion of the cognitive opportunities provided by the travel agency to its customers. Ring routes are most typical for tours in which there is a check-in to several European countries.

Finally, the route with sightseeing trips involves the delivery of tourists to their permanent base, followed by one-day bus excursions. Such tours are the most popular, because the countries of Europe are quite compact and have many closely located cities and places of interest. In this case, the place of permanent basing (bus turnover point) is selected according to the criterion of the minimum payment for accommodation.

In specific cases, the route may contain elements inherent in each of the four basic configurations considered, for example, the middle part of the route may pass through different roads in both directions of movement.

The development of timetables and work schedules begins with the systematization of initial data, which are generalized for various countries, taking into account possible speeds and predicted delays along the way.

Baggage transportation

In intercity bus service, passenger by car baggage transportation is also carried out. For the transportation of ordinary luggage, intercity buses have special luggage compartments under the floor of the passenger room, which exclude the transport of heavy objects in the cabin, which increases traffic safety (the center of gravity of the bus decreases and in case of an accident, luggage does not injure passengers). The classification of passengers' belongings as hand luggage or baggage, as well as the requirements for baggage allowed for transportation, are established by the rules for the carriage of passengers and baggage by road.

If it is necessary to transport a large volume or mass of luggage, flights of luggage cars following the same schedule with buses are organized. For such baggage transportation use trucks with a van body. The organization of the movement of cars performing baggage flights is carried out similarly to the organization of the movement of buses.

Baggage transportation in international bus traffic

In international bus traffic, luggage transportation is regulated by international conventions, intergovernmental agreements and transportation rules. The Convention on the International Carriage of Passengers and Luggage by Road (CMAPP) of the CIS member states establishes that free hand luggage of a passenger includes items weighing no more than 20 kg with dimensions no more than 600x400x200 mm. The rest of the things on regular international bus routes are transported as luggage for a fee. When crossing the state border, the passenger's baggage is subject to customs inspection and registration in accordance with the rules of the host country.

When traveling internationally, customers ask various questions. Therefore, we have prepared a list of FAQs especially for you.

1. How much does it cost?

Renting a bus abroad costs in euros depending on the number of days of the trip: from 300 to 400 euros / day.

2. What documents are needed to rent a bus abroad and who should provide them?

    international admission

    card for international admission to the bus

    permits obtained from ASMAP (either transit or basic)

    drivers with foreign passports

    AETR tachograph and driver cards

    international passenger insurance and green card insurance

    passenger list

    charter agreement.

    All documents for your order will be prepared by Traveler LLC, but you need to pay for them to the customer, for example:

    green card for 14 days costs 150 euros

    permits in ASMAP cost 1000 rubles each. Specify the amount.

3. What is the mode of work and rest for drivers?

The mode of work and rest of drivers is strictly regulated - no more than 8 hours of work for each driver and every 4 hours there is a 30-minute delay and a change of driver. The fines are gigantic, and we will not violate these rules, so the logistics of the trip provide for the so-called. "sucks" after 16 hours of travel. You can put the 3rd driver, and then you will spend +8 hours on the road, but then it will suck for at least 8 hours.


4. What else does the client pay?

The client pays for the fuel - the bus rental includes 300 liters of fuel, and the rest is filled by the client. Usually the price is from 1 to 1.6 euros per 1 liter. The bus spends 35-40 liters per 100 kilometers.

Toll roads are paid by the client. In Belarus, all roads are toll, you need to buy a transporter. In Poland and Germany, roads are free, you have to pay an environmental fee; In France, the roads are tolled, but you don't need a tarnsporder.


5. Do drivers need a visa?

If necessary, visas for drivers are made by the client.

6. Who feeds and provides accommodation for drivers?

The client provides accommodation and meals for drivers; if there is no food, then an additional fee of 25 euros per driver per day must be paid.


7. How far in advance of an international trip should I order a bus?

Since there are a lot of documents, you need to order a bus at least 3 months before the start of the trip.

P.S. In some European cities, buses with the EURO-5 environmental standard can enter (for example, London, Helsinki). We have such buses, these are all MANs with euro 5, but it will cost more. Check the phone number listed on the site.

Bus service in Russia and European countries. The cost of tickets for passenger transportation. Websites of bus companies, where you can get acquainted with the current timetable and timetable for the most popular destinations. All this in our new material on international bus passenger transportation.

Bus service between Italy and Rome

Today, traveling by bus is much cheaper when compared to other high-speed transport, and this feature has not bypassed a country like Italy. It is very profitable to travel between the main cities of Italy by bus, because, for example, the road from Rimini to Rome will be only 30 euros one way.

Price international transport for Italy and approximate time paths:

  • Rome-Rimini - such a trip will cost you between 50-70 euros, and will take no more than 6 hours
  • Rome Venice is a very popular destination, the ticket price is up to 100 euros, and the time will take up to 10 hours
  • Rome-Naples - the ticket price is 60 euros, and the travel time is 6 hours.

We present to your attention the websites of the largest bus carriers in Italy:

  • COTRAL - specializes in transportation between cities in the Lazio region. You can find the current timetable on the company's website. www.cotralspa.it
  • Autostradale (Milan) - specialization - the north of the country www.autostradale.it
  • Lazzi (localization - Florence) - runs through the center of Italy www.lazzi.it
  • For transportation from Florence, it is recommended to use the services of this company - www.florentiabus.it

In Rome, buses run from 5:30 to 24:00, after which night buses leave for the tracks. General tickets can be purchased at special machines, tobacco kiosks, in the subway. Some buses have vending machines that do not give change.

To go outside the city, you need to contact Cotral. They can be caught anywhere, but it is best to stop near the end stations. The bus to Tivoli leaves directly from the Ponte Mammolo station. Regarding the course to the airport - here you need to check with the company.

Bus service in Spain

In Spain, bus transportation is also a budgetary way of high-speed travel. The transport infrastructure is very developed in this country, and from almost every resort town you can take a bus in your direction. In some cases, the bus is perhaps the only way movement, and a striking example of this is the magnificent Costa Dorada.

To find out the latest bus timetable information, just visit one of the sites below. Also, the schedule is located on kiosks, cafes and not far from the stations on special stands. Naturally, at each station you can find out about your nearest bus. The fare directly depends on the time of the current year, week and day.

Spain bus websites

If you have any difficulties with obtaining information about the movement of buses in Spain, you can ask personal questions on the site directly in the comments.

  • http://www.daibus.es/web/index.html – Daibus with great deals transportation in Spain
  • http://www.alsa.es/en/ – ALSA company and its English version of the site. Here you can find information about tickets, prices and special offers
  • http://www.estacionautobusesmadrid.com/frameset.html - buses running from Madrid to different cities in Spain
  • http://www.eurolines.es/en/ - various international bus trips from Spain
  • http://www.globalsu.net/index_en.php - the international buses of Gran Canaria are presented to your attention.
  • http://www.autocaresmallorca.com/ - Mallorca buses
  • http://inspain.ru/articles/transfers/mezdygorodnii-avtobus-v-ispanii/ - International transportation from Spain

Bus transportation in Germany

In Germany, bus transportation began its active development since 1934, and today there are a large number of companies that offer their services. The most popular are A-Express, Postbus and Adnan Reisen. Not so long ago, many bus carriers operated only flights on request, but today they put up offers on upcoming trips on their official websites, which is very convenient and profitable. For example, a ticket for a night flight from Hamburg to Frankfurt on eurolines.de will cost only 54 euros, and if you do not use the possible return and exchange function, the price will drop to 25 euros. At the same time, a train ticket with the same travel time will cost 96 euros.

  • On the website http://www.busliniensuche.de/ you can find out about current bus routes throughout Germany and purchase tickets.
  • The link http://www.busliniensuche.de/busverbindungen lists all cities with routes and maps for more detailed information about prices
  • If you have additional questions about specific buses, ticketing, rights and obligations of passengers, then you should follow this link http://www.busliniensuche.de/blog/faq/ where you will receive comprehensive answers to your questions.

France bus service

Despite the fact that traveling by bus in France is not very convenient in terms of the duration of the trip, this type of transport remains in the TOP due to its cheapness. In order not to get into awkward situations when there are not enough tickets for the dates you need, you should worry about early booking.

The main carriers today are Eurolines and iDBUS. To get the necessary information in the city of interest, you need to go to the official website of the company. You can buy a single ticket, or get a travel card.

Popular posts from Paris

Bus service in Russia

If you are in Russia and you need to find a bus to your destination, then this site http://bus.aviabus.ru/ will come in handy, where there is all necessary information about international and intercity routes of the country. It does not provide an opportunity to purchase a ticket online (as well as view their cost), but there is a convenient search by city, according to the alphabet. The system opens before the user all sorts of routes between cities.

Greece bus service

Greece boasts of its bus routes, their quality and quantity, because there are no optimal relief conditions for rail transport. Thus the building railway practically impossible in many regions.

Very profitable and convenient international bus service in Greece. All transportations are subject to the KTEL syndicate (association joint-stock companies). Each area has a private owner, but all areas are controlled public authorities. KTEL of a particular region performs the following types of routes:

  • To Athens and Thessaloniki
  • Within your region
  • To the centers of neighboring regions (occasionally)

All this has led to the fact that buying a ticket has become a little more complicated, because you have to look for a KTEL ticket office in the area where you are going. The same rules apply to finding your own platform. Buses run constantly between cities, almost continuously.

When traveling outside the city, remember that there are no bus stations, so you have to buy tickets directly from the driver (which costs more). Buses rarely run on local routes, and you should first check the availability of a particular bus.

Cyprus Bus Service

In Cyprus, buses run regularly, but not often. On weekends, the number of routes is very limited, so you should plan your trip in advance. In order not to get confused in this transport system, you need to go to the site http://www.cyprusbybus.com/default.aspx , enter the desired route and see the map, interval and other useful information. From Larnaca airport directly to the city of Larnaca can be easily reached with the help of public transport. The bus is completely blue, and may have one of the following numbers: 408, 440 and others. Immediately after arriving at the airport, you need to go up to the second floor, after which you will only get to bus stop. Access to the city is via a hanging bridge. Under the canopy there is a stop and all the current bus schedules.

Cyprus Bus Websites:

  • http://www.intercity-buses.com/ - Intercity buses in Cyprus
  • http://www.limassolbuses.com/en/ - Buses in Limassol
  • http://www.pafosbuses.com/ - Buses in Paphos

Appendix to the Convention
about international road
transportation of passengers and baggage
October 9, 1997

Rules
transportation of passengers and luggage by road
in the international traffic of the member states
Commonwealth Independent States

I. General provisions

1. Rules for the carriage of passengers and baggage by road in international traffic of the member states of the Commonwealth of Independent States (hereinafter referred to as the Rules for the carriage of passengers) have been developed in accordance with the Convention on International road transport passengers and baggage and regulate the process of transportation of passengers and baggage by buses in regular and non-scheduled international bus traffic.

2. These Rules for the carriage of passengers apply to passengers and carriers of the Parties and are binding on them.

3. These Rules for the carriage of passengers provide for a system for organizing and controlling the transportation process, as well as the rights and obligations of carriers and passengers.

4. The basis for organizing the transportation of passengers and luggage by buses in international scheduled traffic is an agreement on joint activities for regular international transportation of passengers and baggage (hereinafter referred to as the Agreement on joint activities), which is concluded by the carriers of the member states of the Commonwealth of Independent States, determines the tariffs and timetables, previously agreed with the relevant competent transport authorities of the Commonwealth states.

5. The terms contained in the Rules for the carriage of passengers have the following meanings:

"bus station"- a complex of structures providing passenger service in populated areas and including: a building with a waiting room with a capacity of over 75 people and ticket offices; platform for embarkation and disembarkation of passengers; bus parking area, posts for cleaning and inspecting the bus;

"bus station"- a complex of facilities that provides passenger service in populated areas and includes: a building with a waiting room for up to 75 people and ticket offices; platform for embarkation and disembarkation of passengers; bus parking area;

"hand luggage"- things of a passenger weighing no more than 20 kg and having dimensions no more than 600 x 400 x 200 mm, transported free of charge by the passenger;

"driver" - individual who drives a motor vehicle, or who, on behalf of and on behalf of the carrier, is entrusted with the functions of driving a motor vehicle and servicing consignees, consignors or passengers;

"contract of carriage"- an agreement on the provision of transport services, concluded between the carrier and the passenger;

"route"- the established route of the vehicle between certain points;

"pendulum transportation"- transportation of a group of passengers, carried out within a certain time frame, from the territory of one state to a place of temporary stay on the territory of another state, with the subsequent return of this group by buses of the same carrier to the state of its initial departure;

"transportation irregular"- transportation, in which the conditions for its implementation are determined in each individual case by agreement between the customer and the carrier;

"regular transportation"- transportation of passengers and luggage under a contract of carriage, which defines the conditions of carriage, tariffs and timetables for the movement of buses along the route, indicating the stopping points for boarding and disembarking passengers;

"Timetable"- schedule, table containing information about the time, place and sequence of the flight;

"flight"- the path of the bus from the starting point to the final point of the route;

"permission system"- a set of regulatory, technological documents that ensure the implementation of interstate bus transportation;

"route map (routes)"- graphic representation of routes (route) by symbols;

"rate"- the established amount of payment for the carriage of passengers and baggage per unit of distance or time;

"stencil"- a pointer with information for passengers about the route and mode of operation of buses;

"form (road sheet)"- a document that defines the type of transportation and contains a description of the route of the trip and a list of passengers;

"competent authority of transport"- the transport authority of the state that issues the carrier a permit for the right to carry out international road transport passenger traffic along the agreed route;

"license"- a document issued by the authorized state body of the Party, certifying the right to carry out passenger road transport in international traffic within the prescribed period.

II. Organization of passenger transportation

6. Issuance, extension and cancellation of licenses for the international transportation of passengers by road are carried out in accordance with the current legislation of the state - the place of registration of buses.

7. Not allowed for transportation:


  • explosive, toxic, flammable, caustic, radioactive, chemical, toxic, ozone-depleting substances and products containing them, narcotic, psychotropic and malodorous substances in baggage and hand luggage;

  • luggage that pollutes the rolling stock, passengers' clothes, storage rooms and things located there;

  • baggage exceeding the norms in size and weight established by these Rules for the carriage of passengers, as well as items, the transportation of which is prohibited by the legislation of the state in whose territory it is carried out.
8. To open a route for regular transportation of passengers in international traffic, the carrier must:

  • agree with a partner from another state, to which the route lies, intentions to open the route;

  • send an application to the competent transport authority of your state with the following documents attached: Agreement on joint activities, copies of the license for the right to carry out passenger transportation in international traffic, as well as certificates of registration of the enterprise with its details, timetables on the route, route schemes indicating border crossings, tariffs for transportation, mode of work and rest of drivers on the route.
The competent transport authority of the state to which the application is submitted sends to the competent transport authority of the state on whose territory the route is laid, an application for obtaining a permit, applications for opening a route with the documents indicated above.

The competent transport authority of the state in which the application is submitted, after obtaining permits from all states through whose territory the route is laid, issues these permits to the carrier.

The carrier draws up a route scheme and submits it for approval to the competent transport authorities of the states through whose territory the route runs.

Changing the route, stops, timetables, as well as closing the route is carried out after prior agreement with the relevant competent transport authorities of the states through whose territory the route runs.

9. The competent authorities of transport coordinate with the competent authorities of the Commonwealth states the time of crossing the border by regular buses and issue a pass for an extraordinary border crossing.

10. Buses for international transportation of passengers in regular traffic are equipped with front and side stencils with the name of the starting and ending point of the route.

11. Departure and arrival of international buses is carried out from the bus station (bus station).

Information is provided at the bus station (bus stations) on the rules of transportation, bus schedules, the cost and conditions for the passage of passengers and luggage, bus station services, and the operation of other modes of transport.

12. Tariffs for transportation are agreed by carriers.

13. The ticket must contain the following basic data:


  • name of the bus station (bus station) of departure and destination;

  • ticket number (marked in typographical way);

  • fare;

  • ticket issue date;

  • date and time of departure;

  • seat number;

  • place of issue of the ticket;

  • flight number.
The sale of tickets is noted in the ticket-account sheet.

14. Advance sale of travel tickets, registration of baggage transportation is carried out at separate ticket offices of bus stations (bus stations) and separately located ticket offices for advance ticket sales.

On the day of departure of buses, tickets should be sold at the ticket offices of bus stations (bus stations) of the starting points of the routes, and at intermediate points - upon receipt of information about the availability free places in the bus.

The ticket is only valid for the day of departure and the bus route indicated on it.

The right to purchase tickets out of turn is granted to citizens in accordance with the current legislation of the state in whose territory the ticket is sold.

15. The number of passengers carried by a bus on international routes corresponds to the number established by the manufacturer for this bus model.

16. The driver and passengers of an international bus must have properly executed documents for the right to cross the border.

17. When crossing the border, passengers' documents, luggage, hand luggage, currency and valuables must be issued in accordance with the requirements of the current border and customs legislation of the state through which the carriage is carried out.

18. Baggage is considered to be issued to the passenger if the carrier handed it over to the person who presented the baggage receipt.

19. If baggage check is absent, then the carrier has the right to transfer the baggage to the person who has proved that this baggage belongs to him. If a person claiming to receive baggage without a receipt does not provide enough evidence that the baggage belongs to him, the carrier has the right to require him to make an appropriate deposit, which is returned after one year from the date of its payment.

20. Luggage not claimed upon the arrival of the bus at the final destination, regardless of whether a baggage receipt was issued for it or not, is handed over for safekeeping, for which the passenger is charged upon receipt of the baggage. The carrier may entrust the storage of baggage to a third party who is entitled to receive remuneration for its storage.

The procedure for storing luggage is governed by the legislation in force in the state in which the storage is carried out.

21. Baggage not delivered to a passenger within fourteen days from the date of receipt of his application for extradition is considered lost.

22. If the baggage, which was considered lost, is found within a year from the day when the passenger requested its release, the carrier shall notify the passenger about this. Within thirty days from the date of receipt of the notification, the passenger may request that the luggage be delivered either to the point of departure or to the point of destination.

III. Obligations and rights of passengers

23. When carrying out international bus transportation, the passenger is obliged:


  • purchase a ticket and pay for the transportation of baggage in accordance with the cost of the trip set by the carrier, take the seat indicated on the ticket, keep the ticket until the end of the trip and present it to the controlling persons;

  • arrive at the place of boarding the bus in accordance with the rules in force in the territory of this state;

  • comply with the established rules for crossing the border of the state through whose territory international transportation is carried out;

  • have a baggage check and be present during the inspection of baggage and other property belonging to him, as well as during the selection of samples, samples of substances and materials that belong to him, for express analysis by the relevant regulatory authorities.
24. The passenger of the international route has the right:

  • carry with you on the bus free of charge one child under the age of 5 years - without providing a separate seat, aged 5 to 10 years with a 50% discount from the cost of a full ticket - providing a separate seat and when transporting two or more children aged up to 10 years, one of them is transported free of charge, the rest - with a 50% discount from the cost of a full ticket, with the provision of a separate seat;

  • carry one piece of hand luggage, small animals and birds in cages, animals (dogs, cats) free of charge for a fee established by the carrier, with the provision of documents issued by the veterinary service of the state from which the animal is exported when boarding the transported animals;

  • receive timely and accurate information about the list of services provided, the conditions for their provision and the route of movement;

  • demand compensation for damage caused to the health of a passenger or damage to his luggage during international transportation;

  • require carriers to fulfill the contract of carriage;

  • declare the value of baggage when handing it over for transportation.
The amount of the declared value of the baggage must be determined by the passenger in the national currency of the sending state and indicated in the baggage receipt. The receipt must be kept for the entire period of transportation and inspection of luggage and other property that belongs to him.

25. A passenger may be denied transportation:


  • in the absence of vacancies;

  • in the case of baggage that has not been cleared in customs;

  • when trying to transport baggage that is prohibited for transportation or does not meet the established standards in terms of nomenclature, weight or dimensions.
26. The passenger is not entitled to:

  • interfere with the driver or divert his attention from driving the bus while driving;

  • open the doors of the bus until it stops completely;

  • make corrections to tickets and other travel documents and transfer them to other passengers;

  • carry luggage on the seats;

  • use emergency equipment unnecessarily, except as provided for.
27. The passenger is responsible for the damage caused through his fault, including damage to or pollution of the bus or equipment belonging to the carrier, as well as for violation of these Rules for the carriage of passengers.

The amount of compensation is determined by the amount of damage caused.

IV. Obligations and rights of the carrier

28. The carrier is obliged:


  • to ensure the advance sale of tickets in international traffic;

  • before the trip, familiarize the driver with the route map and hand him the timetable;

  • submit a bus in a proper technical and sanitary condition in a timely manner;

  • provide the passenger with a safe, comfortable ride on the bus in accordance with the contract of carriage and the approved schedule;

  • ensure that passengers travel to the final destination of the route without additional costs for them in case of termination of the trip due to a technical malfunction of the bus;

  • provide the passenger with additional services provided for in the contract of carriage.
29. The carrier has the right:

  • cancel the bus run under circumstances that he could not foresee and prevent, despite all the measures taken. In this case, the carrier shall return to the passenger the cost of the ticket after it has been presented, as well as the cost of the tickets paid by the passenger. additional services. In addition, the expenses confirmed by the relevant documents incurred by the passenger in connection with his possible return to the place of the beginning of the trip indicated on the ticket and departure from it by the cheapest means of transport are subject to refund. The conditions for the return of the cost of the ticket and paid additional services to the passenger are determined by the Agreement on joint activities;

  • restrict or terminate international transportation on the territory of their state in the event of an epidemic, natural disaster or force majeure circumstances (force majeure);

  • note the condition of the baggage or its packaging in the baggage receipt with the consent of the passenger. If the passenger does not confirm the mark, the carrier may refuse to accept the baggage for carriage. If baggage is accepted by the carrier without a mark, it is considered that the baggage was accepted in proper condition and in proper packaging.
V. Obligations and rights of the driver

30. A bus driver performing international transportation of passengers is obliged to:


  • be guided by the Rules of the road, the rules for the technical operation of the bus, job description and follow the operational instructions of the dispatching service;

  • comply with the rules of border, customs, sanitary-quarantine and other types of control of the states through whose territory international transportation is carried out;

  • have registration documents for a vehicle and driver's license that meet the requirements of the Convention on Road Traffic of November 8, 1968;

  • organize, timely notify and prepare passengers for passing control when crossing the border;

  • present for inspection when crossing the border:

    • a) for regular transportation: driver's license, road (travel) sheet, ticket and accounting documentation, original permit, bus timetable, license, documents for the right to cross the state border;

    • b) for non-regular transportation: driver's license, road (travel) list, license, road sheet, permission for irregular transportation (if such is provided for by an agreement on international road transport), documents for the right to cross the state border;

  • confirm, in accordance with the agreement regarding the work of the crews of vehicles engaged in international road transport, the mode of operation of the driver;

  • follow the established route and follow the bus schedule;

  • check the availability and compliance of tickets for travel and transportation of luggage during the boarding of passengers;

  • accept and place luggage intended for transportation, issue luggage to passengers at the stops provided for by the schedule;

  • announce the appointment of stops and the time of parking at them;

  • stop the bus at the signal of persons entitled to control international transportation, follow their instructions and assist in the control;

  • to carry out landing (disembarkation) after stopping the vehicle only from the landing site, and in the absence of such a platform, from the sidewalk or roadside. If this is not possible, then from the side of the carriageway, provided that it is safe and does not create obstacles for other road users;

  • in the event of a traffic accident, if possible, provide assistance to the victims and notify the relevant authorities about the incident;

  • take steps to provide the first medical care passenger in need of it, as well as to deliver him to the nearest point emergency care. If a passenger stops the trip due to illness, then his luggage is deposited in the manner prescribed by paragraph 20 of these Rules;

  • start moving after the doors are completely closed in the bus and open them only at stops.
31. The driver has the right:

  • not allow to travel or disembark at the nearest stop a passenger who has violated the contract of carriage, or due to his behavior, illness and other reasons that pose a danger to surrounding passengers;

  • require passengers to fulfill their obligations;

  • do not release baggage if the baggage receipt is not presented;

  • be present during the inspection of the bus and luggage.
VI. Return of payments

32. When returning the ticket to the ticket office of the bus station (bus station) no later than 2 hours before the departure of the international bus, the cost of the ticket is returned to the passenger minus the prescribed fee for the advance sale of the ticket.

If the ticket is returned later than this period, but not less than 15 minutes before the departure of the bus, provided for by the timetable, the cost of the ticket is returned to the passenger in the amount determined by the carrier.

If the ticket is lost, the passenger is not allowed to board the bus, the cost of the ticket is not refundable, a duplicate is not issued, and claims are not accepted.

33. If the bus of the carrier of one state, while traveling through the territory of another state, cannot continue to move for any reason, then the Association of International Road Carriers of this state, at the request of the driver of the specified bus, provides the necessary assistance at the expense of the carrier in organizing the transportation of passengers of this bus to the nearest point from where it is possible to send in the required direction.

In the event of a forced stop and if it is impossible to deliver the passenger to the place of arrival, as well as if the passenger stops the trip due to illness or an accident, the fare and baggage allowance (except for the commission fee) will be returned to him based on the distance from the place of breakdown or forced stop to the final destination. point of arrival, which is regulated by the Agreement on joint activities.

34. The passenger has the right to return tickets to the ticket office before the departure of the bus for the flight and receive the full fare, including fees for advance ticket sales, in the following cases:


  • if the bus is late for the flight by more than an hour compared to the time provided in the timetable;

  • when providing a passenger with a seat in a bus of a lower class than the one provided for in the ticket. If the passenger agrees to travel on a bus of a lower class, the difference in the ticket price is returned to him.
If instead of the scheduled bus, a more expensive bus is served, then passengers who purchased tickets before the announcement of this are entitled to travel on these tickets without additional payment. From the moment of the announcement of the replacement of the type of bus, tickets are sold at the established more high tariff with appropriate warning to passengers.

In case of delay, the passenger has the right, within three hours from the moment of departure of the bus for which the ticket was purchased, and due to illness or accident - three days, to restore travel documents with an additional payment of 25% of the ticket price or to receive the fare minus 25% of the ticket price.

Refunds are made:


  • advance ticket sales offices that sold or delivered the ticket, one calendar day (up to 18 hours) before departure for the bus trip;

  • cash desks of the current sale of tickets of the bus station (bus station) of the starting point of the route - on the day of departure for the bus flight.
VII. Passenger and baggage control

35. The control of the transportation of passengers and luggage in international road transport is carried out on the basis of bilateral intergovernmental agreements on international road transport and the national legislation of the states through whose territory the transportation is carried out.

36. The liability of carriers and passengers for violation of these Rules for the carriage of passengers is provided for by the Convention on the International Carriage of Passengers and Luggage by Road of October 9, 1997, multilateral and bilateral intergovernmental agreements on international road transport, as well as the national legislation of the state in whose territory the violation was committed.