Accepted, score counted
don't believe the positive reviews.
The Internet is full. Well, there are simply no words, constant interruptions, some kind of problems, they won’t tell you anything sensible. There will be interruptions - when you really need the Internet, you will regret it a thousand times. I ask you, as a person who has been using their services for a decade from hopelessness, choose something else if possible!
What's good about a provider
sad technical support, like the company itself.
What's wrong
solid minus
User - 635421 10.07.2017 01:16
Accepted, score countedSpeed is slow, hangs frequently, poor customer service
I'm renting a house in Malakhovka. There is no Internet in the new house, but in others and all acquaintances in Malakhovka only Malnet. It works badly. Movies hang, songs stick, there are often failures and shutdowns and poor customer service. Technical support works from 10 to 17 and only 5 days a week. If the problem with the Internet occurred on Friday evening, then often the issue cannot be resolved until Monday. We go to visit each other to use the Internet.
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In addition, we encountered such a problem with the owner of the current house - having learned that I needed an Internet, he said that a Rostelecom telephone cable was connected to the house, then he refused the phone number. We called the office with a question: is it possible to connect the Internet without a phone, they answered us: YES, and the connection is free, payment is 350 rubles per month; and recorded the master's call to check the cable. The master was supposed to arrive on Monday, and on Friday they called and said - connection is impossible in Malakhovka, use Malnet! It should be noted that the connection of Malnet is from 9 to 30 thousand, and the cost is 900 rubles per month.
Here's my question: maybe it's worth contacting the antimonopoly committee?
What's good about a provider
What's wrong
speed below
prices are high
tech support not working
block other providers
User - 615535 24.04.2017 22:03
Accepted, score countedPeople work. Well, at least it seems to me
And I like the provider. This year, he carried out modernization on a number of houses, and is leading further. I now have a gigabit port in my apartment. By the way, in the private sector, a friend also upgraded something, it seems like they transferred it to GPON, so there is also gigabit in the house. Maybe for web sites and not critical. but the torrents are downloading at machine-gun speed, because the speed on the Home IX peer-to-peer site is not cut at all. Well, from the nice goodies, street WI-FI, which is free for subscribers of the provider. And the operator installs surveillance cameras in the yards. and more. So I'm calm for my car, and as a child I came home from school. I can track in real time on cameras even from work. Well, television with a pause and rewind of TV programs is generally a trifle)))
What's good about a provider
good speed
Wi-Fi on the street only with them
Very tight camera coverage
What's wrong
You will have to pay extra for access to offline cameras
Who has a tariff cheaper than 500 r. per month, outdoor WI-FI is not available
User - 193555 03/31/2016 01:54
Accepted, score countedPretty controversial provider.
Strange provider stuck in the past. It seems to be connected via optics, everything seems to be fine, but ...
What's good about a provider
The speed is about the same.
What's wrong
Disgusting site. The personal account is poor, in it it is possible to select only the tariff and the mailbox / number for receiving notifications. Feedback visually ugly.
Connect a static IP - with a passport to the office. Connect IPTV - with a passport to the office behind the prefix. Some kind of serfdom.
There was an accident - you can’t get through from the phone indicated in the personal account, they are reset automatically. From any other possible. And yes, tech support is not 24/7.
Think 1000 times before joining this game. Worst you can find. Do not look at the positive reviews, they are written by the employees of the company.
Since 2006, they have been connected to MALNET, for 11 years there have been problems four times, but everything was solved in a maximum of a couple of hours. While I live in Malakhovka, I will never go to another operator! Thanks for the great work guys (and girls)!
For a day the Internet has been working through a stump deck! I called Malnet Malakhovka, explaining that the speed is to hell! I measure through the wire. I dictate that the incoming speed is 2.21 MB, and the outgoing 1.87 MB! The girl includes "naivety", saying "maybe you have viruses." There are no words, you yourself have a virus somewhere, and I wanted to answer. There are no viruses 100%, I explain to her. He mumbles that he will leave a request to the system administrator, he is remote (yeah, now, I will provide the remote to someone by phone!) and he will check. More...
And I like the provider. This year, he carried out modernization on a number of houses, and is leading further. I now have a gigabit port in my apartment. By the way, in the private sector, a friend also upgraded something, sort of like they transferred it to GPON, so there is also gigabit in the house. Maybe for web sites and not critical. but the torrents are downloading at machine-gun speed, because the speed on the Home IX peer-to-peer site is not cut at all. Well, from the nice goodies, street WI-FI, which is free for subscribers of the provider. Also, the operator...
The most terrible provider, constant breaks, it's impossible to watch a movie online and they don't answer calls either!
The speed is as if sick donkeys are pulling traffic.
| 2015-12-17 |
Submitted a request to join. Very polite guys Maxim and Mikhail arrived the next day. Everyone connected quickly. They showed and explained how to use the network, where to pay, etc. The Internet has been working stably for the second year. If there are any problems, they are written about them in advance on the site. I want to express my gratitude to the staff of MalNet for prompt assistance in solving technical issues. The request for repair is carried out within a day, no more! Support staff are courteous and knowledgeable...
| 2015-12-09 |
In general, the Internet is normal, but, unfortunately, it is not enough GOOD workers and, probably, the MANAGER, because he apparently sits evenly, the money is dripping and okay, but what happens in his company does not bother him. Dear MANAGER, finally buy a NORMAL work phone so that people can get through! And even better, change employees, they just sit headless, what are you interested in paying them for? So what are they doing there? Why pay people who come and just sit and pick their noses.
The promotional tariff remains valid even after the end of the promotion, all tariff plans are Unlimited.
| Subscription fee | Enabled incoming traffic | Channel speed no more | IPTV | External IP address |
| 500 rubles/month | no limit | up to 8 Mbps | No | 150 rub.\month |
| 800 rubles/month | no limit | up to 32 Mbps | There is | 150 rub.\month |
| 1200 rubles/month | no limit | up to 64 Mbps | There is | Is free |
| 1900 rubles/month | no limit | up to 128 Mbps | There is | Is free |
| 2500 rubles/month | no limit | up to 250 Mbps | There is | Is free |
Our people*
"Real IP address"
* Conditions of the promotion "your people" - Be a client for at least 12 months, of which at least 8 months use the services. With a new connection, payment is made in a lump sum payment for 6 months.
** The promotion is valid for those connecting to the network of the INTELSK group of companies from September 01, 2017, after the end of the promotion (to be announced separately).
** Possible shutdown tariff plan(and promotional) when not using communication services for more than 13 months.
Our company provides services for connecting Internet services in Ramenskoye. Availability of own communication channels, technical support, favorable tariffs and a full range of telematic services make INTELSK LLC the leading Internet provider in Ramenskoye.
LLC "INTELSK" - high-quality Internet in every home! We work in Ramensky, Lyubertsy, Noginsk and Balashikha districts of MO.
| Speed | very bad | |
| Availability | Good | |
| Support | Good | |
| Price quality | very bad | |
And here comes the real review.
Malnet is a frankly nightmarish local provider. I'm telling you this as a long-term subscriber. Without poking them with a sharp stick, they do nothing at all, it is absolutely useless to talk. They themselves are modernizing exclusively under pressure: neither a new backbone provider, nor an optuh, nor the replacement of part of the switches with more modern ones, nor a normal site, nor SSL for personal account, no new tariffs appear until the above does not appear from competitors. My God, yes, even payment through terminals appeared only a few years ago - before that, you had to go to hell with the horns of their payment acceptance kiosks. But I'm only talking about apartment buildings, hell and Israel are still going on in the private sector. The only plus of malnet is the largest coverage (again, I'm talking about apartment buildings) due to historical reasons and the once monopoly position (thank God, these times are gone forever). Well, they also have a branded handout: like if you regularly slurped [CENSORSHIP] from their holey trough for 2 years and brought money in time - so be it, they will give you a skidos of 100 rubles for a tariff of 55Mbps / 600re. Moreover, the skidding of the dough is more important: God forbid, you were late with the payment at least once (perhaps, this is the only thing that works for them like a Swiss watch), that's at least once - that's it, there will be no mercy, the timer starts resetting again to around 2 years. The honorary title of a regular subscriber still needs to be earned! Poel, right?
About speed and stability. I'll be brief: I want to shoot myself. Eternal breaks, prevention and "power outages". And before the transition to optics, under market pressure, there was still such a wonderful reason as "theft of a copper cable by unknown persons." The real speed is something like this: in the evening no higher than ¼ of the declared one (although in reality it turns out that legally the rate of the tariff is like the most theoretically possible maximum possible and in general it is not guaranteed in any way), in the morning-afternoon no more than half. Receive and sign. It also seems like at night they promise just cosmic bandwidth, but there is no desire to check it. All of the above figures are valid only to Russian servers. Speeds to resources in normal countries can be safely divided by another 2 or 3. An important note: do not believe popular speed checkers like speedtest.net, providers around the world have long stopped the trick and specifically give the highest priority to traffic to their servers; when using more or less little-known speed tests, completely different results are shown.
The personnel deserves a separate topic, ranging from some ashots appearing in the founders of the charade to completely freaky installers.