Et Home is a private office. Pros and cons of the provider at home At home personal account

The Internet now fills a large part of people's lives, without its tips and interesting pages it is difficult to imagine a day. That is why it is so important to find a reliable and modern provider that would take care of its subscribers. Et Home offers great rates and makes its services accessible to everyone.

This is one of the largest providers that operates on the territory of St. Petersburg. The length of its network reaches 2 thousand km. The company not only has its own backbone network, which uses a ring topology of data transmission, in addition, it is possible not only to reserve its own communication channels, but also external Internet access.

at-home.ru— official website of provider Et Home

The Ethome network is connected to both Russian and foreign operators, which ensures high speed and quality of data transfer. The connection speed with the main access points is 10 Gbps.

To ensure a mutually beneficial relationship with its customers, the company offers them favorable rates and availability of services. She developed a service - Personal Area Et Home, where you can remotely manage your funds and connected services.

Creating a personal account

Authorization of the client on the site will not take much time, you will need to create your account, for this you do not need to fill out long questionnaires, it will be enough to visit the provider's office and conclude an agreement with him for connecting to the Internet. After signing the agreement, the company's specialist will provide you with all the necessary details for entering your personal virtual office.

As such, registration is not required, as soon as possible, you can go to your account and enter: login and password.

https://billing.at-home.ru— entrance to the personal account of At Home

Access to the personal account of Et Home can be obtained on the official website by clicking on the "Personal Account" tab in the upper right corner, and after entering the data provided by the provider, you must confirm your actions by clicking the "Login" button.

In case of loss of registration data, they can be restored if you select the "Remind login and password" tab on the authorization page. To find out, you need to enter:

  • name and surname of the registered subscriber;
  • personal account or contract number.

Possibilities of a personal account

By registering in your personal account at Home, you can perform the following actions:

  1. Make payment for services. To do this, you need a bank card number. In the payment section, enter all the requested data, including card details, then confirm the payment. Online payment is carried out through the St. Petersburg social commercial Bank, which conducts payment transactions without commissions, funds are credited to the account instantly. You can also pay using electronic money from Yandex. Money and WebMoney.
  2. Receive information about the balance, your accounts, debts and the necessary payment for services.
  3. In the personal account of Et Home, you can independently change your tariff plan to a more profitable one, for which you need to go to the "Constructor tariff plan", there you will get acquainted with operating services and change them if necessary.
  4. Take part in promotions and take advantage of special offers.
  5. Use a temporary account freeze, which is convenient if the client is temporarily absent or stops using the provider's services for a while.
  6. Take advantage of the advance payment scheme for services when the balance is in the red.
  7. Get acquainted with the history of the movement of funds on the account: their receipt and debiting.
  8. Keep track of the points earned under the bonus program.
  9. Upon entering the account, a reminder is activated to replenish the account if it moves to a zero balance.
  10. Connect new services and options: "Vacation", "Turbobutton" and "Subscription".

With various contentious issues you can contact the support service, and if necessary, change the input data yourself.

The company "Et Home" is engaged in the installation of equipment and connection high speed internet in houses and apartments. The official website of Et Home allows you to view information about tariff programs, and for the convenience of users, the site provides a personal account of Et Home, which allows you to comfortably use the services of the company.

Possibilities of a personal account

At Home's personal account opens up wide opportunities for consumers, among which are the following:

  • Payment for communication services is the most demanded function, since balance replenishment can be carried out on the website online without leaving home. The system allows you to pay not only with bank cards, but also through the use of electronic wallets (WebMoney, Yandex.Money).
  • Temporary freezing of a personal account - this option is very relevant when the client is away and does not use the services of the system.
  • View information about the current state of the account.
  • Reminder to pay for communication services.
  • Extension of access to the Internet and other services with a negative balance in advance.
  • Access to various loyalty programs.
  • Participation in promotions.
  • Disabling or adding a service.

Registration and login to your personal account

At Home's personal account does not require registration. If the user is a client of the company, then he is automatically entered into the organization's database, and the login and password required to enter the system are indicated in the service connection agreement.

The entrance is carried out on the official website, the first time you enter the personal account of Et Home using the provided login and password, the client will have the opportunity to change the relevant data.

Recovering your password is not difficult. On the authorization page there is a corresponding tab "Remind login and password". You should click on it and act according to the instructions of the site. You must enter an email address to which a link to change your password will be sent. Also, the password can be recovered by contacting the customer service department by phone

At Home is a Russian telecommunications service provider serving the population of St. Petersburg and the surrounding region. Users can connect to high speed internet, telephone network or cable TV. The organization also installs security systems. The length of the fiber optic line is more than two thousand kilometers.

To make it easier for customers to interact with the company, the developers have provided an official website. Here, authorized visitors have access to a personal account to manage services and view help information. The personal section is open around the clock, so customers are always able to make a payment or check the balance.

Users do not need to register for an account. To get a login with a password, it is enough to conclude an agreement with the provider. Authorization information will be provided by employees. After the first login, be sure to change the password so that the cabinet is not used by intruders. Choose a memorable and reliable combination of symbols.

You can apply directly on the site. Fill out a special form, indicating the necessary data - name, address, contacts. Soon on mobile phone a representative of the company will call back to discuss the time of arrival of specialists and the list of necessary services. You can order a set of several features (Internet, telephony, television) or choose one service.

At Home: entrance to your personal account


To log in, open the official website of the Et Home provider and click the "Personal Account" button. The system prompts you to enter a username with a password. After specifying the relevant information, the user enters the personal section.

If you can't log in, change the keyboard layout or character case. You can also click the link "Remind password or login". For the system to identify you, enter the contract number, phone number and last name. Soon new login information will be provided by the service.

Features of the personal account At Home

  • Viewing the current balance;
  • Tracking the number of points received as part of the loyalty program;
  • Spending bonus points;
  • Viewing the history of receipts and debits of funds;
  • Payment for telecommunication services bank card;
  • Setting up automatic payment from a card;
  • View current tariff plans;
  • Independent change of the tariff plan;
  • Using the "Turboknopka" service to temporarily speed up the Internet;
  • Change of personal information;
  • Password change;
  • Temporary suspension of services for the period of vacation or business trip;
  • Network setup for advanced users - change IP address;
  • Limiting the time spent on the Internet;
  • Get great deals.

The company "Et Home" is engaged in the installation of equipment and the connection of high-speed Internet in houses and apartments. The official website of Et Home allows you to view information about tariff programs, and for the convenience of users, the site provides a personal account of Et Home, which allows you to comfortably use the services of the company.

Clients can remotely manage all services online, through the personal account system, which works on the official website of the organization.

Possibilities of a personal account

At Home's personal account opens up wide opportunities for consumers, among which are the following:

  • Payment for communication services is the most demanded function, since balance replenishment can be carried out on the website online without leaving home. The system allows you to pay not only with bank cards, but also through the use of electronic wallets (WebMoney, Yandex.Money).
  • Temporary freezing of a personal account - the option is very relevant when the client is away and does not use the services of the system.
  • View information about the current state of the account.
  • Reminder to pay for communication services.
  • Extension of access to the Internet and other services with a negative balance in advance.
  • Access to various loyalty programs.
  • Participation in promotions.
  • Disabling or adding a service.

How to use your personal account

At Home's personal account does not require registration. If the user is a client of the company, then he is automatically entered into the organization's database, and the login and password required to enter the system are indicated in the service connection agreement.

The entrance is carried out on the official website, the first time you enter the personal account of Et Home using the provided login and password, the client will have the opportunity to change the relevant data.

Recovering your password is not difficult. On the authorization page there is a corresponding tab "Remind login and password". You should click on it and act according to the instructions of the site. You must enter an email address to which a link to change your password will be sent. Also, the password can be recovered by contacting the client department by phone +7 812 240-24-24 or by visiting the company's office in person.

  • Official site: http://at-home.ru
  • Personal account: https://billing.at-home.ru
  • Hotline phone:
    • +7 812 240-20-40 - Connection
    • +7 812 240-24-24 - Service
    • +7 812 240-22-40 - Technical support

After connecting to our network, you need to pay for services within three days after connection.

If you connect by promotion, you can replenish the balance of your personal account in cash by transferring cash master. The master will give you a document confirming the payment.

Detailed information about payment methods can be found in the "Payment" section.

Paying for the Company's services in the terminal is very simple.

You need to select the "Internet" (or "Telephony") section - depending on what service you plan to pay for, then find the "Et Home" logo in the list of providers, then indicate the Personal Account number.

Be sure to keep the check until the payment is received on the Personal Account.

You can check your personal account number:

  • in the connection parameters (issued together with the agreement upon connection),
  • in the personal account
  • by calling the Customer Service Center 240-24-24 (daily from 9.00 to 22.00)

Terminals for payment without commission - Eleksnet.

You can find a list of all terminals in the "Payment" section.

If your money was received on someone else's personal account, it can always be transferred to your personal account.

To transfer the payment, we recommend that you write an application to the Company (written in free form). In the application, you must indicate the correct number of the l / s, the address for connecting the service, full name and contact phone number for communication. Be sure to send a copy of your receipt.

Application methods:

  • on e-mail
  • via the feedback form (General and financial questions)
  • by fax – 240-30-20
  • at the Customer Service Center at Polyustrovskiy pr., 32 (daily, from 9:00 to 22:00).

You can check the details by calling the Customer Service Center 240-24-24 (daily from 9:00 to 22:00).

If you make a payment to the Personal Account number, the funds are received immediately. If you pay to the details of the Company through a bank branch, the payment is received within three to five working days.

Highly convenient way payment without leaving home - payment by credit card.

You can pay for Internet services with a bank card in your Personal Account or on the website of Home Networks "At Home" in the section: "Payment" - "Pay from home". No commission is charged when making a payment.

If your operator cellular communication MTS, Beeline, Megafon or Tele2, you can pay for Internet services by transferring funds from your mobile phone account.

You can specify the Personal Account number on the main page or by calling the Customer Service Center at 240-24-24 (daily from 9:00 to 22:00), as well as in the Connection Parameters (issued together with the agreement upon connection).

We can send to your mobile number phone SMS message with a reminder to pay for services.