Information about the professional achievements of the candidate. How to describe professional achievements in a resume? Real examples for different professions. Relationship between responsibilities and achievements

Why is it important to describe achievements and performance?

• The labor market today is not in favor of the applicant: there are few good vacancies, but there are many more competent candidates. It is the results of work and achievements that help to stand out from the general flow.
• In most companies, employees perform the same tasks. Therefore, the description of responsibilities in the summary of different candidates is almost the same. The individuality of the resume is given precisely by the different results of the work.
• It is possible to determine the level of competence of a particular candidate at the stage of reviewing a resume only by describing his work. And the achievements here are the best proof.

How to correctly reflect achievements:

1. we remember KPI (for each position they are individual) or tasks;
2. describe in active verbs: implemented, developed, initiated;
3. we make a logical connection between our actions and results: implemented - it allowed;
4. we use numbers, preferably in comparison: it was - it became.

Let's look at examples for positions with common KPIs.

Examples of achievements for positions where it is difficult to digitize the results of work.

№	job title	Key KPIs	Achievement examples
1	CFO	Accounting	Organized from scratch the maintenance of accounting, tax, operational and management accounting.
		Setting up a budgeting system	Implemented a budgeting system for business areas, which increased the transparency of accounting.
		Optimization of the financial flow management system	Implemented a payment calendar based on 1C UPP and carried out a number of measures to strengthen payment discipline, which made it possible to obtain financial resources to earn extra income.
2	Purchasing Director	Procurement optimization	organized procurement activities without any additional Money This was achieved through successful negotiations with suppliers to increase the delay and improve other conditions.
		Business process automation	Initiated and managed a project to automate the ordering system, which reduced labor costs for information processing.
3	Chief Engineer enterprises	Modernization projects	Implemented a number of projects for the modernization and reconstruction of the enterprise: modernization of the access control system and installation of a fire extinguishing system, alarm and video surveillance.
		Development of regulatory documents	Developed and implemented everything regulations on labor protection and safety, fire safety, environmental safety, safety traffic, which allowed to reduce legal and financial risks enterprises.
4	Lawyer	Development of document forms	Developed forms of contracts: contracts, deliveries, purchases and sales, etc., which made it possible to minimize labor costs for preparing documents.
		An experience judicial practice	Case no.... - collection of debt under a supply agreement in the amount of 500 thousand rubles. (In this paragraph, it is desirable to describe several diverse cases, but no more than three for each place of work.)
5	Assistant Secretary	Projects or additional responsibilities	She initiated the participation of the company in charity events and sponsorship. Implemented the project of the head of the floristic design of the office.
		Workflow optimization	She initiated the creation of a workflow database based on Excel, which made it possible to systematize work with documents.
6	Sales Analyst	Development of reporting forms	Developed a reporting system for tracking orders and sales of goods, which made it possible to systematize work with documents.
		Development of analysis tools	Developed mathematical models of sales planning, based on the efficiency of the sales staff.

Good afternoon dear friend!

Today we'll figure out how to reflectprofessional achievements what to write in resumeand where to place on the main work sites.

Professional achievements are yours business card. The paradox is that there is no special section for achievements on either HeadHunter or Superjob. They recommend writing in the “experience” section along with the responsibilities, but there are nuances here too. About everything in order.

With regard to our task, these are the results of your professional activity,

1. What are you proud of
2. that are meaningful and of value to the company or department/division where you worked

It can be a) Completed projects, b) Improvement of performance indicators, in) Achieved goals in work G) Promotion

If I missed something, add it yourself, I think the meaning is clear.

In what terms to formulate achievements?

Errors :

Avoid vague phrases: “provided continuous growth”, “improved the performance of the department”. Such statements are not taken seriously. Moreover, they show that you are not entirely at odds with the understanding of performance.

The rules are as follows:

• Use the language of business

The language of business is costs, profits, percentages expressed in numbers. The language of numbers shows the concreteness and business orientation of your thinking. Numbers act magically on business people.

• Write in the language of results

a) specificity - the result should be clear for perception

b) measurability- the result is quantified

example:

A project was implemented to recruit drivers for the delivery of goods in the amount of 1000 people within three months.

As a result, the company's revenue growth in 2015 - 25%;

If digital data is trade secret, use percentages: for example, by 30% or “2 times”.

• Writing style

It's better to write "implemented" than "implementation". Implementation is not a result but a process. The finished form is preferred.

If you are a leader, use the leader's language. Organized, Justified, Initiated.

• Balance

Efficient work develops as a balance of results, team development and rational use resources.

Where to write about achievements on job sites

There is no separate section for achievements on job sites. On HeadHunter, achievements should be written in the “work experience” section

The field is called duties, functions, achievements:

As you can see, the achievements for some reason are in last place.

Now the important point: achievements should be written at the very top , that is, the section must begin with achievements. The reasons:

1. Achievements more important than functions and even more responsibilities
2. When scrolling through candidates' resumes, a recruiter sees an announcement of your resume. Only the first few lines of the “work experience” section are visible in the announcement. It is important that the first number reflects your most impressive achievement in relation to this particular vacancy.

On the superjob, almost the same as on HeadHunter.

Work experience section and “duties and achievements” subsection.

We also write - first of all , then functions or responsibilities.

On other sites, you can follow the same logic.

Procedure

Sequence of steps

1. We make a long list of our professional achievements
2. We choose the most meaningful and relevant to the job you are applying for.
3. We formulate as much as possible specifically, we use numbers and verbs in the finished form.
4. We enter in the field “work experience” on the job site at the top of the field.
5. Compiling a cover letter

How to write a letter, see . We include in the letter the most important achievements related to the vacancy.

Thank you for your interest in the article. I would appreciate a comment (at the bottom of the page).

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Have a nice day and good mood!

Resume writers can be roughly divided into two categories: those who lie and don't blush, and those who don't lie and blush.

If you rely on statistics, then only 38 percent of applicants attribute non-existent merits to themselves. The remaining 62 percent either present their successes beautifully or are afraid to once again indicate professional achievements, examples of which we will consider today, so that you do not have a feeling of embarrassment or excitement.

Let's first look at what a resume is.

Summary

This document is intended to assist in the search for vacancies and employment. It indicates briefly biographical data, education and describes labor activity.

A resume is a true advertisement of oneself, it is read in 1-2 minutes. Since there may be more candidates for one vacancy than for a state-funded place at the institute, the HR specialist has to look through tons of similar information. In this case it works human factor, and bright information will catch the eye of even an experienced recruiter.

The main points of the resume

Last name, first name and patronymic, date of birth, address, marital status, phone number and e-mail are required.

The next step is to list all educational institutions in which you had to study, special attention is paid to higher educational institutions.

You can supplement the previous paragraph with completed courses, trainings or webinars. You need to indicate those that directly relate to the future position.

Work experience. If you started to lead labor activity at the age of 11, selling apricots in the market, this is commendable, but such a fact should not be entered in the resume. The most important are your last three jobs.

AT additional information you can talk about your useful skills: knowledge of computer programs, possession foreign languages etc.

In "personal qualities" applicants often write: sociability, purposefulness. That's great, but these qualities are so common on resumes that employers simply miss them and consider them a lack of creativity. Ability to learn quickly, prioritize work rationalization proposals. Such an employee is the dream of any leader.

Examples of professional achievements in a resume include official duties that were completed, brought to an end and provoked a positive shift in the organization or benefit someone. For example, your responsibilities include finding new candidates and conducting interviews, then indicate that over the past year the staff was replenished with 50 employees, 100 interviews were conducted.

What is considered a professional achievement?

The question is not easy, and the answer to it will be different for everyone. After all, one type of activity is given to someone with difficulty, and the second is easy. It is important not to confuse professional achievements with personal ones.

If you worked in a social service and you managed to save many families from such an unpleasant procedure as deprivation of parental rights, this will be a professional achievement. It might not have been difficult for you, because you are an altruist by nature, but mastering a computer Excel program It was a real challenge, but you did it. Feel the difference?

The second point has become your personal pride, but the employer will appreciate the first one.

Do not destroy, do not let go down and prevent - sometimes a greater achievement than to advance, increase and achieve.

What is not considered an achievement?

The following may sound very stupid phrases, but this also happens:

• "managed to achieve personal success in professional activities";
• "during my tenure as a secretary, the flow of clients has increased dramatically";
• "it was possible not to reduce the turnover of the company";
• "achieved communication skills in the course of work", etc.

First phrase. What is personal success? This is the result of personal growth. A very commendable phenomenon, but no one will take your word for it. AT this case it equates to saying "I've gotten a lot better."

The second sentence is similar. It is unlikely that the flow of clients will depend on the secretary, unless of course you are Aphrodite. This phrase can be reformulated: "I am very beautiful and charming." This is great, but you need to shine with professional skills. But if you add it following words: "... the number of customers has doubled in a year," then she will have the right to life.

The third phrase can be an example of the main professional achievement in life if you are a crisis manager. If a person managed to turn a successful developing company into just a stable one, you should not talk about it.

The fourth case is your personal achievements. It is likely that this girl had communication problems. She managed to work on herself and achieve success, this is not worth shouting about. The employer may regard this achievement as closeness.

Why list your accomplishments?

• Any company is interested in employees who will lead it to prosperity, and not just perform their duties at an average level, so your success in previous jobs will demonstrate your promise.
• It's better not to specify a couple personal qualities in the resume, and confirm them with facts in "professional achievements". Purposefulness must be demonstrated in practice.
• The soldier who does not dream of becoming a general is bad. "Bad soldiers" are unlikely to be of interest to a successful promising company.
• You can not indicate your successes in the resume, only then do not be surprised if you are not even called for an interview.
• You must describe yourself as the ideal "victim" of a headhunter, then you will be "pecked" good company with a high level of motivation.

Examples of professional achievements of an accountant

• Reducing the staff of economists by half as a result of the introduction of automation of calculations.
• 10 successfully passed tax audits.
• Enterprise software update.
• Successfully passed 5 checks on insurance contributions to the Pension Fund.
• Possession of a vocational training diploma.
• 12 audits passed for compliance with labor legislation.
• Three articles were published in the newspaper "All about accounting".
• 9 successful passages external audit.
• There is a certificate professional accountant, certified by the qualification "Chief Accountant".
• She was the mentor of five student interns.

Professional achievements of the teacher

• Honorary Diploma of the Department of Education for conscientious pedagogical work.
• Gratitude of the Administration of the Ivanovsky district for the quality training of the winners and prize-winners of the regional conference of scientific research.
• Letter of thanks from the Administration of Petrovsky municipality for the preparation of the winner of the regional local history conference "My land is beautiful."
• 15 open lessons were held.
• Participation in 5 regional and 7 regional conferences.
• Organization of the circle "Skillful musician".
• Organized 8 seminars for city teachers.
• 5 webinars were held as an exchange of experience for geography teachers.

Doctor's professional achievements

. There were 250 successful operations.

Successfully acquired a new medical equipment: 3 fetal monitors and doppler.

I have a certificate training course under the program "Medical massage".

Successfully passed 10 inventories of medical property.

I completed a 6-hour first aid training course, I have a certificate.

Took part in the international scientific-practical conference.

I have a certificate of honor from the mayor of the city for organizing and providing highly qualified medical care population during an epidemic.

Professional achievements of the programmer

It was possible to save 20% of funds for the purchase of new equipment due to software optimization.

Developed the organization's website.

Developed a program that facilitated the process of converting archival documents into digital format and saved 10% of the funds.

Reduced the number of crashes by 4 times by improving the functioning of the server.

Examples of other professional achievements

Prepared necessary documentation to participate in the tender that our organization won.

Conducted negotiations, as a result of which the number of new customers increased by 120%.

In 2014, according to a social survey, she was among the top ten bank tellers.

Awarded with an Honorable Mention" The best seller chain stores" in 2015.

Ranked in the top three International Competition in hairdressing.

What wording will not attract a recruiter?

We looked at examples of achievements in professional activities that can be indicated in a resume. Below are phrases that should not be written.

• Improved the efficiency of the department.
• At previous places of work, he performed his work qualitatively and on time.
• After a year of work, he was one of the contenders for the position of head of the department.
• For 3 years of service, I did not receive a single comment.
• Managed personal conflicts with the boss.

Let's recap!

1. It is better not to indicate the fulfillment of one's direct duties in professional achievements.

2. Any positive indicators are better calculated. Achievements must be backed by numbers.

3. Do not list achievements that are in no way related to the duties of the desired position.

4. If your profession does not involve achievements that can be counted, keep silent about them. If you know how to express your thoughts beautifully, then go from the opposite: "During the work there were no emergency situations."

5. Do not confuse personal achievements with professional ones. If necessary, list them separately.

6. Avoid humor, sarcasm or irony. "I'm So Cool" official document not allowed.

7. Do not reveal the essence of your professional achievements against the backdrop of failures and failures of other employees. Don't compare yourself to your former colleagues.

Any employee knows the situation when it is necessary to provide information about their professional performance, for example, annual certification. What is the best way to do this? We are trying to adapt the Life Balance Wheel coaching tool for this task.

In my consulting practice over the past two years, the most frequently asked question was: “How to formulate my professional achievements?”

When does such a need arise?

• In a job search situation for writing a resume, for an interview with a potential employer.
• Within the company, when there is a transition from one career stage to another.
• In preparation for the annual / quarterly certification.
• etc.

Indeed, what is the best way to do this? I thought about it and started experimenting with different options.

The practical application of all variations on the theme of “what is best” brushed aside one method after another. As a result, the option using the favorite coaching tool “Wheel of balance” showed its viability. I am sure that the community audience is familiar with it, so I will not describe it, and you can read a lot about this wheel on the Internet. useful information. Let's get down to practice.

So, take a sheet of paper, a pen and draw a circle. Divide it into 6-10 equal parts (or as many parts as you want). We sign each area of ​​the circle, for example, as in my drawing. These are areas of activity in which your achievements can be found.

Next, we formulate what each area of ​​your circle means. Why is it important? The fact is that on the one hand, all definitions can be found in any textbook or Wikipedia. On the other hand, each company may have its own individual characteristics. And also your professional skills can only be yours.

For example, if you work within the company and are preparing for certification, then the area "Working with clients" - may have the following definition according to the information that the company puts into this concept - it is easy to explain by phone the features of working with the service provided by the company, show restraint in conversation with a conflicting client.

And in another company, "Working with clients" is the formation complete package transaction documents, entering information into CRM, providing clients with changes in the transaction in a timely manner, conducting correspondence through electronic document management.

If you are compiling a resume for yourself, then there may be such an option - “Working with clients” - these are my unique opportunities understand the needs of the client, combine scripting with a "live" conversation, building long-term relationships with him.

A similar algorithm of work will be with other names of the circle areas. As an example, a couple more definitions from the work of my clients:

• "Leadership" - difficult situations in which I took responsibility for the decision made while working on the project, brought the work to the result.
• "Communication" - my skills in negotiating with difficult people, with colleagues of different positions, with managers different levels authorities, etc.

Now, we write how many and what achievements you have in each professional area.

For example, "Performance" - your effective actions that led to the planned result.

Example: “Proposed to analyze the ROI indicator in order to obtain data on the effectiveness of invested funds in training sales managers. The results of the data showed a direct correlation between the increase in sales volume and the new acquired skills in training.

“Savings” - as a result of your work, the company saved the budget and received financial benefits.

Example: “I found new suppliers of such and such services or equipment, with lower prices, but without loss of product quality, entered into an agreement, and the company saved 30% of its usual budget for these costs.”

"Profit" - the staff of the department as a result of your innovations increased sales compared to previous months.

Example: “I analyzed the motivation system for sales managers over the past 3 years, approved new system motivation CEO, implemented it and as a result, the volume of revenue was increased by 40% in the first month after the introduction of innovations, then by 30% monthly.

The principle, I think, is clear. Here it is important to first formulate what you understand as "work with clients", "leadership", "innovation", etc., that is, to decipher each area of ​​the circle. And then write down your specific achievements.

You have two sheets of paper in front of you.

• The first sheet is a drawing with a circle of achievements.
• The second sheet is a list of your accomplishments in each area.

We take the first sheet with a circle, and divide each area of ​​​​the circle into 10 equal parts. We have a scale from 0 to 10.

• 0 - in the center of the circle.
• 10 - on the outer line of the circle.

We look at the second sheet - our list of achievements. We count our achievements in each area and mark a point equal to the number of achievements in a particular area. Complete the circle of your achievements in this way. Look at this impressive list, these are your results. today you have something to be proud of!

The data obtained can be used in accordance with the situation - for a resume, for certification, for an interview, etc.

Other ways to work with the Circle of Your Achievements for the future:

• Pay attention to which areas have more achievements, and which ones have less. You may be better able to understand your strengths and weak sides in a profession or career.
• Mark the areas in which you would like to get more achievements. Write down three simple steps to achieve this. Take this plan to work and execute it.
• Plan your success in an area where you have not yet received results, this will be your development zone.

This tool in my practice is used so far only six months. During this time, it has never let me down. Everyone who tried it in their work noted two main points:

1. Managed to structure my professional results to understand the situation "here and now".
2. Set goals for the future, i.e. identify growth areas.

Irina Lebedeva

In recent years, the standards for compiling a resume have changed: if earlier it was a description of the duties and responsibilities of a person in a particular position, now the emphasis is on what success and results the person holding this position has achieved. Employers choose candidates based on the characteristics that make the candidate stand out from others and the benefits that they can bring to the new employer or company. In other words, successes and achievements results oriented your performance and indicate that the candidate is able to evaluate his contribution as a whole.

Completing this document is intended to help you (and by extension, us) highlight and highlight your specific successes and accomplishments in every position you have ever held.

In other words, Successes and Achievements measure the distance between a goal or task (that is, what you have to do) and the end result (what you have done). A person can complete a task, over-complete a task, or come close to solving a task.

Anatomy of Success/Achievement

1. Definition/description of the task/goal/your responsibilities.
2. Describe the result obtained by solving the problem:
   1. a) Did you complete the task? How exactly: (by time, budget, etc.)
   2. b) Did you complete the task? How exactly: (by time, budget, etc.)

If possible, try to give specific facts that confirm your successes and achievements, for example:

“Nikolai Ivanov installed and adapted software... in ... on 80 personal computers. According to the first budget estimates, this resulted in savings of nine man-months and 80,000 hryvnias.”

Below are examples of resumes that properly describe the successes and achievements of candidates.

EXAMPLE 1

Part 1(Describe the task/goal/your responsibilities)

“During the development of the system ... I was given the responsibility to ensure the functioning of the three main modules by a strictly defined deadline - January 2010, that is, three months in advance.”

Part 2(Describe the result)

“I was the manager of this project and my team of 6 completed the task on time. The modules have been working flawlessly since day one. We didn’t have to make major changes, and users sent a letter of thanks to our company for a job well done.”

EXAMPLE 2

“I removed our company's product, completely redesigned it, and then reinstalled it on the user. This has fundamentally changed the customer's attitude towards the product, and now he recommends our product to other customers.”

“I analyzed the problems that customers had and required technical support our company. I have identified the root causes of these problems and created working groups to address these causes. This made it possible to increase the productivity of the staff by 100%, since each employee now served not 15 points, as before, but 30″.

“I have ensured the growth in the number of users: when I started work, there were 30 of them, now their number has grown to 700, and the growth continues.”

The above are examples of Successes and Achievements taken from the candidate resumes we have. When describing your Successes and achievements, think about how your actions influenced the completion of the task, and what results were obtained, always keeping in mind the benefit / benefit that the employer wants to receive from you.

List the results of your work that you yourself consider your highest achievements:

• Carried out the implementation of systems, meeting the deadline and budget.
• Carried out analytical work and designed a device that is used in a system that is now in production, meeting the deadline and budget.
• With a limited time and budget, I wrote all the software specifications for the inventory control system.

SAMPLE FORM SUCCESS AND ACHIEVEMENTS

Instructions for filling out the form:

1. Based on your resume, think about what you consider a success or accomplishment in each position you hold.

2. Write a description of your Successes and achievements, looking for inspiration in 2 pages. titled “ Professional Features specialist in information technology” and “Keywords”.

Begin each phrase with the words “improved”, “modified”, “designed”, “reduced”, “eliminated”, etc.

Describe the results of your activities like this. so that it is completely clear in which position you have achieved certain results.

3. After completing the form, please return it to the reception. The consultant will be informed that you are ready for the interview.

4. Your successes and achievements will be included in your resume and will be used to find the application of your knowledge and skills with potential employers.

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PROFESSIONAL CHARACTERISTICS OF THE INFORMATION TECHNOLOGY SPECIALIST

The following are the key areas in which employers evaluate information technology professionals:

• Timing.
• Budget execution.
• Difficulties.
• Inspection/Control Strategies.
• Documentation skills.
• Compliance with standards.
• Analytical potential.
• Knowledge of structural methodologies.
• Understanding consumer needs.
• Learnability.
• Compliance with code conditions.
• specific knowledge.
• Implementation of systems in production.
• Breakthroughs.
• Training.
• Solution of problems.

WORD LIST TO DESCRIBE SUCCESS AND ACHIEVEMENTS

Below is a list of some words that will help you describe your successes and accomplishments in each position. Then your successes and achievements can be included in the summary.