The MTS Life social network, implemented on the Daofis platform, is a multifunctional platform for joint work within the company, within which employees of MTS retail network branches throughout Russia share expert information, exchange documents, and coordinate work project teams, generate and discuss ideas - they themselves form the content of the resource. The network is accessible through a web browser from a computer, tablet or smartphone, which allows you to always stay in touch with colleagues and get answers to your questions at any time. The nearest plans include the launch of an application for managing ideas and projects and for training staff through a game module.
The project to create a corporate "knowledge base" and provide permanent access to it to each employee of the MTS Retail Network started in August 2011, today more than 10 thousand users use the social network in 2,600 MTS stores throughout Russia.
“For the MTS corporate communication retail platform, we have chosen a social network format that corresponds to the social profile of our company’s personnel, where average age employees are less than 30 years old. The innovative format allows us to quickly exchange current information on working projects and instantly receive feedback any management decision. It is important to note that the social network has shown itself to be effective tool management of a large company - we have created a unique resource that allows not only to accumulate and preserve the best practices and experience of all employees of the MTS retail network, but also to offer staff convenient and optimal opportunities to use the accumulated expertise of colleagues and choose the best solution for existing and new projects. The recognition of MTS Life as the best social media confirms that the decision to be one of the first in Russia to introduce such a communication platform was the right one,” noted CEO Retail network MTS Andrey Klenin.
In the competition "Best Corporate Media - 2012", organized by the Association of Communications and Corporate Media Directors of Russia (AKMR) and publishing house"MediaHouse", more than 140 projects of such companies as Sanoma Independent Media, "STS-Media", SAVAGE, "Unilever Rus", "Aeroflot - Russian Airlines", "Uniastrum Bank", LUDI People and others took part.
Evaluated the submitted projects in various categories Expert Council, which included authoritative specialists in the field of print and electronic media, publishing business and corporate PR: Karen Asoyan, Head of the Department corporate communications of MegaFon, Aleksey Goreslavsky, President of the Agency One communication agency, Dzhemir Degtyarenko, Executive Director of AKMR, General Director of MediaHouse Publishing House, Irina Esipova, Advisor to the Minister, Press Secretary of the Ministry of Energy of the Russian Federation, Koshlyakov Lev, Member of the Board of AKMR, Advisor to the General directors of JSC Aeroflot and other experts.
Corporate achievements of MTS Group in 2012
In March 2012, MTS became the winner of the HR Brand 2011 award of the HeadHunter Group of Companies in the field of personnel management, which is awarded to the best employers in Russia at the end of the year. The highest award was given to the MTS program “On the Crest of Innovations”, dedicated to the search, selection and implementation innovative projects in the field of business development of MTS and the telecom industry as a whole.
In March 2012, MTS Group won two nominations of the annual international competition among call-center operators in Russia and the CIS "Call-Center Awards - 2012" ("Crystal Headset"). "Best Contact Center for the Job" and "Best Call Center for Customer Service" was recognized contact center MTS in Ukraine.
In April 2012, MTS UP corporate magazine was declared the winner All-Russian competition"Best Corporate Media 2012". The expert council of the competition noted the interactivity of the company's corporate publication and "a loud call for dialogue that permeates the MTS publication."
Creates Information Systems
About fears and how they were not justified
It was my first job. It was scary, I did not know what awaited me, I got a job as a student. But my fears were not justified, and the team and the atmosphere of the company turned out to be very pleasant. The company is huge, about 5 thousand people work in Moscow - this is an incredible number of new acquaintances. Each person in MTS is an individual. When you interact with these people, you become imbued with their goals, and your own goals are born. The company has amazing corporate culture, it is constantly evolving. During these 5 years that I work, I see how much she has changed.
About MTS Theater
On the birthday of the company, we played a performance on the stage of the theater Et Cetera. I had one of the main roles. A professional director worked with us, who puts on the big stage and makes films. For six months we were taught acting, choreography. They invested their soul and knowledge in us. Work in the theater is also a job that requires the same efforts as the work of a systems architect. Before the premiere at the theater, we stayed until late at night, worked on weekends, but it was all with great enthusiasm! When you work in a team where everyone is focused on high results, it is easier to overcome difficulties. I am sure that a person creates his own environment, and I am glad that I work in a strong team that allows me to develop not only as a technical specialist.
About non-material motivation
For 5 years in the company, I met several people who are very contagious with their energy and ambition. I work in the same group with these high-class professionals, it is very motivating. When you are close to people who are several heads taller than you, you can learn skills from them, change your perception of events in the company. It's a colossal experience. It seems to me that the most important thing that should be present in the work is non-material motivation.
Monitors the provision of reliable financial reporting
About how complicated and interesting everything is in telecom
In telecom, it’s not just difficult, it’s very difficult to understand everything here. After another industry, the mechanisms of message passing, data processing, roaming data were incomprehensible to me. Now, not being a specialist in telecom, I have learned to understand all the processes. Before, when I called by mobile as a simple subscriber, I did not understand how it works. It's amazingly cool and amazingly complex. Every day you learn something new from your colleagues. Our department communicates with absolutely all departments within the company. At the same time, you can study at a corporate university, where great amount courses and webinars. New employees, I think, should definitely sign up for them.
About field training
In our department, employees are advised to take certain courses and trainings, they even have their own plan. I took 3-4 such courses: self-presentation, business negotiations, I plan to attend one of the trainings on communication techniques. In July, we went with the whole department to Sochi for four days. Each macro-region sent its employees of the internal control department to it. We all finally got together and saw each other. There was also a discussion business matters, and informal communication: we went up to Krasnaya Polyana, walked together in the evenings. After that, we began to better understand each other in work, there was less friction.
About the benefits of working in a large company
The company employs thousands of people, and for me this is a constant development. There is no such thing as coming to work and not knowing what to do. There is always something to do and you know how to do it. If you don't know, you can contact anyone from any department. It does not happen that someone refuses to solve the problem. Our employees have a very high degree of involvement in solving problems. We can never "get enough" of our profession, there is always room to grow - and in professionally, and in the personal. Managers and heads of departments are very strong personalities, they have a lot to learn. They are like mentors, in which case you can always turn to them, there will never be a refusal.
Build and modernize base stations
About the nature of colleagues
We employ different people with different hobbies. Someone is engaged in painting, paints in oils, someone sings, participates in professional competitions. But differences in interests do not prevent us from being together, working together and achieving our goals. There was a stereotype that techies are “dry” people. This is not true. We have a lot of positive people, many are involved in corporate events and show quite good results.
About development opportunities
The company has a lot of opportunities to grow. If you want to develop, you will develop. Water does not flow under a lying stone, as they say, but we have few such people. The company puts emphasis on employee development. I am currently participating in corporate program for employee training. It helps me to look at the business processes of our company with different eyes and effectively apply the acquired knowledge in my work. My plans in the future are the head of the group, the head of the department. The opportunity to study under such programs is provided to employees who want to develop.
About good deeds
Our company gives kindness to those in need. For example, MTS presented the Botanical Garden with new benches, which we painted in bright spring colors. Every citizen could join this event, it was possible to bring children and participate in master classes. When you see that the company is doing good deeds, and you are directly involved in this, you begin to get great pleasure. plus for such useful deeds You get to know your colleagues better and meet new people.
About the most unusual gifts
One of the most interesting gifts that we gave to a colleague was the symbol of our company - a wooden egg on a stand. We all signed it, wrote our most sincere wishes and set a date. The birthday boy loved the gift!
About work
The company recently celebrated its 22nd anniversary. All day there was activity on the radio, employees called hotline, sent SMS with congratulations and participated in quizzes. We also recently hosted a MTS Voice contest on the radio, in which more than 150 vocalists from all over the country took part. Five singers reached the final: from Belarus, Armenia, the corporate center and the Urals, who met with the singer Tina Kuznetsova. In general, 70% of radio content is occupied by music, 30% by information. Employees can listen to the radio during their work day and at their leisure on their way home. Our corporate portal more than 20 thousand people visit every day. At the same time, employees from the regions are the most active.
About who works at MTS
Completely different people work in the MTS group of companies. For example, in a retail network you will meet mostly young people aged 18-25. It was even created especially for them. social network"MTS Life", because today's youth is hard to imagine without VKontakte, Twitter, Facebook. At MTS Life, employees communicate effectively. But MGTS is a company with a history of more than 130 years. People have been working at MGTS for 10, 20 and even 30 years. These employees are very dedicated to the company, many of them have won awards from the Ministry of Communications and mass communications for contributions to the telecommunications industry.
About the most interesting activities
The company hosts countless corporate activities and events. I remember most of all "Sunny Friday", which we spent in June. At the entrance to the office, employees were given sunglasses and ice cream. So we decided to cheer up those who did not get on vacation and are looking at the Instagram of colleagues who are relaxing at sea. There was also an interesting event MTS Running. Employees across the country posted photos of their runs. We chose the winners in the category "Best Rookie", "Longest Run". It turned out that there are a lot of runners in the company, now we will support them in various marathons.