For several months now I have been eating this cactus called "Smile" and for some reason I am not up to the promised smiles. I joined only because there were not many other options. The Internet is lousy: there is no guarantee that the connection will not suddenly stop. Breakups often occur at the most crucial moment, during prime time. There can be several breaks in a day, it can last 2 minutes and 15. Once there were no two days. They said that supposedly something had flooded there and the manager in our house was to blame. According to the tariff, the speed is 70 megabits, but in reality it barely reaches 50 maximum in torrents, pings suck - 100-200 ms - everything lags in games. I've made support requests for this issue several times. Their man came a couple of times, changed the router, measured something lazily for the sake of appearance, said that he did not know what was the matter and left. At first they tried to hang noodles on me that something was wrong with my computer, but I tried both from the laptop and from the computer and the result was the same. In support, they say that they supposedly need to change some equipment, they say, wait for the network to be upgraded and promise nothing more. In general, as soon as the opportunity arises, I immediately fade away from them, I don’t need such a quality for nothing.
I connected their TV, in principle, everything suits, the choice of channels is large, and the television itself does not fail. In which case, you can connect an additional package, I took an educational and a children's package.
Great provider!
On the whole, I like the Smile Internet provider, since I have been using its services for almost a year and there are no particular complaints. Before that, there was another provider that did not work more often than it worked. So when I changed it, I breathed a sigh of relief.
With "Smile" there were no problems from the very beginning. The guys are working fast. They connected me to the Internet on the day of the appeal. I left a request for connection in the morning, and by the evening it was connected to me. They immediately tested it, and only after that I signed a contract for the provision of services.
Convenient personal account on the provider's website, several ways to pay for the Internet, there are bonuses for activity or loyalty. Also in your personal account you can improve or worsen your tariff plan. Comfortable.
The internet itself is stable. I have a tariff up to 100 Mbps. It is clear that 100 Mbps is extremely rare. Most often late at night. Usually about 70 Mbps and that's enough for me.
Support is working fine. Not so long ago, the Internet did not work for a day, it turned out that there were problems with the cable. After the call, technicians came and fixed everything. They did not take money for this, they say that repairs are included in the price of the tariff. I was pleased with this level of service.
It's not always stable
Already a few months ago I connected myself to the Internet from the Smile provider. It works, but there are many downsides. Internet speed is not bad, but the connection is often interrupted, conversations with technical support can lead to nothing and you just have to wait. Fortunately, these problems are not critical for me, and I can stay without the Internet for some time, but it's still unpleasant! I would not recommend this provider to my friends, but I wish the company itself to work on stability and on the work of your technical support, yes, there are normal guys there, but there are also those who do not understand anything at all.
Poor quality service!
I have been using the services of an Internet provider not so long ago, but this company has already managed to prove itself not from the very best side. Firstly in technical support impossible to get through, you have to wait a long time for an answer from a specialist. And if you still call, it turns out that they cannot or do not want to solve your problem. Internet quality also leaves much to be desired. The declared speed simply does not match, which is why it is not comfortable to use the Internet from several devices. In general, I'm thinking about changing the Internet provider, as I would like to take more care of the client.
good internet
I chose this Internet provider for myself on the numerous recommendations of acquaintances and friends. Internet work is one hundred percent satisfied. The quality of the Internet connection is good, does not freeze, fast connection. Normal, reasonable price, pleases. If necessary, I call technical support, I will always help to solve any problem related to the Internet, polite and responsive! Satisfied.
A month ago we connected the Internet of this provider. I chose for a long time from all providers, but I came to the conclusion that "Smile" is more suitable for me in the price category.
There were no problems with the connection. I left a request on their website, on the same day they called me for confirmation, and two days later the masters arrived. Connecting and testing did not take long. The fact is that the Internet of this provider was already in my housing complex, and this simplified the connection. The masters brought a contract for the provision of services. The first month for a new user is free, so there was no need to pay anything right away.
According to my Internet tariff, I have a speed of 200 Mbps. Movies download in HD quality in about 3-5 minutes, that is, the speed is good. But this speed is not always. Morning and afternoon only. In the evening, of course, the speed drops, since the influx of users is large, as far as I understand. At night, the speed is generally ideal.
The Internet has never lagged for a month of use, so I have no complaints in terms of the quality of services provided. Let's see how it goes, but I hope that there will be no problems. So far, I am satisfied with the choice in favor of this provider.
unprofessionalism
I use the Internet from the Smile company from the strength of the year 1.5 in Shchelkovo. I am very dissatisfied with the work of this operator. Firstly, my TV set-top box broke down, or rather the remote control for it, in the department Maintenance I was told that they do not have TV set-top boxes yet, but when they will, they will bring them. OK. I call after a certain interval, they answer me that they know, but they were sorted out. Or maybe not, sir? They offered me to buy this stupid prefix myself, but only pay for the setup. Second moment. During the holidays, I often turn off the Internet so that I do not get AP. They didn't have a shutdown feature. They advised me to turn off the router and write a letter. Where the text was compiled by them and upon arrival I will be recalculated. As a result, as it turned out, during my absence, the Internet was turned off for non-payment, when I called, it turned out that they could recalculate, unless the services were provided through the fault of the company. Why deceive. Complete lack of professionalism in my opinion.
Smile is not ADSL)))
Switched to Smile recently. Prior to that, I used the services of an ADSL provider, where there was no such high speed. There were few TV channels, I wanted to expand the review. I connected digital TV, now there are a lot of channels and TV does not disappear. My Wi-Fi router was included in the list recommended by the company, so the installation was done for free. But even if I had to pay, I would not refuse such an offer. TV works well, I did not notice network failures either. There were no problems with interruptions, but they contacted support several times. The issue was resolved over time.
Completely satisfied.
I would say that this is just an excellent provider. I have been using the services of a smiley provider for several years. And I can say that they always strive to improve themselves in terms of quality and service. Their Internet is excellent and keeps its speed quite well, one hundred megabits are constant and work smartly without any restrictions. Payment is also not high monthly, replenishment is possible without leaving home and in several ways, not only with a bank card but also with electronic wallets, which is convenient for me. Television is simply of excellent quality, though there are not many channels for me, but not slag, but all the interesting ones have something to watch. Adequate support.
Smile is a Moscow telecom operator that, after nine years of independent existence, has joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and to corporative clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote management of services.
Possibilities of a personal account
Connected with the provider telephone connection, Internet or digital TV customers are allowed to conduct transactions on the subscriber's personal account through the Smile personal account, for example:
- View information on the contract and connection.
- Set up auto payment to have continuous access to the desired service.
- Pay for services online using bank cards and electronic wallets.
- Track the amount of traffic used (for the Internet service from Smile).
- Extend the use of the service not paid on time for 5 days by activating the "Promised Payment" option.
Registration and login to your personal account
The Smile official website allows new subscribers to inform the operator of their interest in its services through electronic form available by clicking the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to specify the name, mobile number and, if desired, email, and also check the boxes next to the required services from the proposed list. Employees of the company register and process the application, and the client receives back call, during which all the details of the connection are discussed.
After the service is connected, the subscriber receives an information card with identification data - a password and a login, which is a pass to Smile's personal account on the provider's website.
All subscribers use a single authorization form, but their credentials differ in prefix. Users of telephony services log in using a tel* format login, Account TV service users are protected by a login with the *iptv prefix, no prefix is required for Internet accounts, and the login matches the username for setting up an Internet connection. In addition to login obligatory means identification of the client for access to the personal account is a password that is initially issued by the operator, but can be changed on the very first visit to the account.
The Smile project is designed to serve the general education system. Like any modern service, it has the ability remote work, including the Smile personal account, available to connected users. The peculiarity of the project is that, in contrast to the type of activity indicated during registration, the functionality of the cabinet also differs, for example, some opportunities are available to students, and others to the director. The system covers different aspects of school life, providing convenient functions not only for parents and children, but also for employees of the education system. A simple and intuitive interface of the site allows you to immediately understand its capabilities. You can enter the office on the main page.
The possibilities of the project make it possible to significantly facilitate the work of employees educational sphere, converting many actions into electronic format. For parents, this is a very convenient way to track the progress and attendance of their child. Thanks to the card, which the children apply to a special terminal, after which the parents receive a notification that the child has come to class. You can specify in the settings that this information comes in the form of SMS messages, or you can view statistics in your personal account.
Login to your personal account Smile
To log into your Smile personal account, you must be a registered user of the system. You can get to the desired page from the official website by clicking on the appropriate button. After that, a login form will appear, where you should enter your identification data. In a personal account, a teacher can set grades, view statistics on progress and attendance, including generating the necessary reports, and write a message to the parents of students. In turn, parents can contact the class teacher and learn about the child's school life. Children also have their own personal section with certain features.
The system takes into account the needs of all people involved in educational activities. It can also be used by librarians, for whom there is a special section that allows you to keep track of books and debts, as well as school canteen workers, who can place food orders and approve menus. All this facilitates the daily work of school staff, allowing many problems to be solved with the help of modern technologies.
Personal account Smile school card
Users of the service have a personal account Smile school card it is possible to view reports on the card and control the status of the account via the Internet. All these functions are available in the relevant sections of the cabinet. For parents, this is a convenient opportunity to both monitor the attendance of the child and pay for meals in the canteen on time. In addition to issues related to servicing a child’s card, on the account page you can see homework and schedule, as well as find out what books to return to the library. Moreover, you can get acquainted with various school news. There are also functions for communicating with teachers and other parents.
The card is issued to each child upon registration in the system. This is a kind of document, in other words - a pass by which children enter the school building, can get a book in the library or pay for lunch in the canteen. At the same time, using the card allows parents to be aware of when their child entered and left school, as well as control the use of money and know for sure that they will be spent on healthy, healthy food in the canteen, and not on chips and soda. All reports on visits and spending can be viewed in your personal account.
How to enter your Smile personal account?
Beginners who have not yet mastered the controls are often worried about the question - how to enter Smile's personal account? In order to get to this page, you need to be a registered user. If you have personal identification data, then there is nothing difficult in the login procedure. You will need to go to the main page of the project and find the button that says " Personal Area". After the transition, the site will ask you to enter your login and password, and you will be able to use the available functions. It is not difficult, therefore, not only students who are used to modern technologies, but also parents who are far from computers and the Internet.
If for some reason the data for entering the account was lost or forgotten, you can restore them using the phone number specified during registration. The service provides users with various functions depending on the type of activity of a particular user. Students have the opportunity to communicate on the school social network, as well as receive messages from the class teacher in a timely manner. School staff are offered various opportunities to facilitate daily activities.
Registration in your personal account Smile
Many schools have already appreciated the possibilities of this system. More and more educational institutions include such electronic services, because they help the interaction and competent distribution of work. It's also an advantage for parents who don't have to waste time visiting the school to look at their child's gradebook or talk to the class teacher about their child's progress. The card account allows you not to be afraid that someone will take away money from children at school or they themselves will spend it in the wrong direction.
Usually, registration in Smile's personal account is performed after a school or other educational institution enters into an agreement to use this system. After that, parents, students and employees of the institution are given individual envelopes with questionnaires to be filled out. When the data is entered into the system, all users will receive a personal login and password to enter the account. As a rule, registration and data transfer is handled by the school management, so parents just need to fill out a questionnaire that the child will bring home. Personal account allows you to use at any time this system. It's comfortable and modern.
Personal account functionality
Since the project was launched specifically for schools, there are several types of personal accounts designed for:
- Directors educational institution;
- pupils;
- Parents;
- health workers;
- Employees and the head of the dining room;
- Librarian.
The main functions of the personal account of the teacher
The teacher's personal account is called an electronic journal. It helps to significantly facilitate the work of the teacher and improve interaction with the parents of students. With the help of LC, you can perform the following actions:
- Set marks taking into account the form of the student's answer (for independent, for control, for oral answers);
- Write an announcement for the class or the whole school;
- Mark attendance;
- Publish last news schools;
- Make a schedule, academic plan, a report for the Ministry of Education;
- Give homework for the whole class or separately for each student;
- Write a comment to the whole class or individually;
- Enter information about students and parents (addresses, phone numbers, places of work, etc.);
- Send a message to any parent or post a discussion in the general chat.
The main functions of the LC for students and parents
This module is called an electronic diary. Separately made for the student and parents. It completely eliminates the possibility of hiding student information from parents. For example, absenteeism or bad grades. Your personal account will:
- View grades and comments from teachers;
- Find contact details of teachers;
- View the schedule and d / s, as well as find out the numbers of the classrooms where the lesson will take place;
- Study performance statistics in any subject for a quarter, month, year;
- Chat with the teacher;
- Find out school and class news;
- Connect the service of SMS informing about grades and attendance, the parent will know the exact time when his child crossed the threshold of the school;
- Top up your account to pay for school meals.
Interface
The interface is designed in soothing white and blue colors. There is a bright stripe at the top of the page. On the left side, information about the user, his messages, as well as profile settings are displayed. At the top is a line with the main functions. Displayed in the center of the page detailed information by sections.
Registration in the Smile account
The management of the educational institution is fully involved in entering registration data into the system, so parents and children do not need to do anything in this regard.
Authorization in personal account
- Check languages and keyboard layout.
- Try changing browser. If this does not help, then you need to update it and clear the cache.
- Reboot the modem (router).
- Contact the school management, you may have been given an incorrect username / password.
Mobile application of personal account Smile
There are three mobile applications that work on devices with Android OS higher than version 4.0:
- Schoolboy;
- Parent;
- Electronic journal (for teachers).
The main functions of the application Schoolboy
Pupils in mobile application sections available:
- Schedule of calls/lessons;
- Marks and homework;