R-Keeper is a hardware-software complex for restaurant, bar, cafe automation. R keeper for restaurant and bar automation r keeper program working principle

"R-Keeper" - program for cafes and restaurants

When the restaurant business in Russia took its first steps towards development, a software product appeared that allows you to competently manage your business - the R-Keeper system. UCS developed and launched the first version in 1992. Today it is an effective management tool in catering establishments.

The R-Keeper system has evolved along with the restaurant business, responding to its changes with new features and functions. Thus, it turned out to create a program that takes into account the specifics of business and Russian legislation, and can be used at any catering enterprise, regardless of its format. Having chosen the desired configuration, with the help of R-Keeper you can organize the work of a small family cafe, and a huge complex consisting of a restaurant with a delivery service, a cinema, gaming areas, a fitness center, and so on.

The R-Keeper program is such a familiar and familiar program that any employee who has ever worked in a catering establishment, from a waiter and bartender to a chief accountant and manager, can use it. This is very convenient, since you do not need to spend time on staff training. But what is the secret of R-Keeper's popularity?

All details are taken into account

The specificity of restaurant accounting is that it reflects production and trade. The complexity of the business is due to the presence of many objects and areas where the movement of goods takes place. The R-Keeper system provides many opportunities for efficient business management. For example, with its help, you can track inventory flows, control settlements with suppliers, obtain information about the work of personnel, analyze the attendance of an institution, obtain financial results, and much more.

The R-Keeper program was created to facilitate the accounting and analysis of the company's activities, as well as to exclude the possibility of selling unaccounted drinks, cooking dishes from brought products and other options for fraud on the part of staff.

Control and more control

The R-Keeper system controls the work of each employee of the institution, recording all actions. Upon entering the service, the employee receives a personal magnetic card, which allows him to register in the system and pass authorization if necessary to perform any operation.

R-Keeper consists of several separate programs. Each of them is designed for a specific category of employees, from a waiter to a manager:

  • Module Waiter. Designed to form orders and send them to the kitchen. It also allows you to print documents for the visitor, cancel the order and much more. The program contains an algorithm of employee actions and protection against intentional or accidental errors, which greatly complicates the task for those who want to commit fraud.
  • Cashier module. It performs several important functions at once. First, it registers the service personnel at the start of the shift. Secondly, it reflects the payment of their bills. Receiving money from the waiters, the cashier punches the fiscal check, which removes the order from the system, makes it possible to close the working day. At the time of the event, products are also written off from the warehouse, which were the ingredients of the ordered dishes based on the calculation cards.
  • Model Bartender. It is necessary to serve visitors at the bar. It allows the bartender to perform the functions of both a waiter and a cashier employee. That is, the bartender opens an account when an order is received and closes it when money is received from a visitor.
  • Module Manager. It is used to fill in and adjust directories (information about personnel, menus, cards for suppliers and inventory, and so on), close the working day and generate reporting information. If there is more than one manager in a restaurant, then employees work in one module, but each of them has access only to certain functionality necessary for his work.

Minimization of cases of theft

Thanks to statistics, it is known that in the restaurant business the percentage of abuse can reach 50%, due to which the profitability of the enterprise is significantly reduced. Business owners know this, as do the developers of the R-Keeper program, who have made every effort to reduce the fraud rate to 10%, since it is not possible to completely get rid of theft.

To do this, it is proposed to integrate the operation of the R-Keeper program and the video surveillance system, which allows for the effect of presence. In addition, the manager has the opportunity at any time to generate a report on product balances and immediately conduct an audit in the bar, kitchen or warehouse.

The R-Keeper system is capable of calculating theft schemes, most of which are already entered into the database. Thus, the program monitors fraud, determines the perpetrators. The created schemes for the work of personnel are so rigid that the implementation of fraud requires a lot of manipulations that cannot go unnoticed by the manager. Suspicious connections can be tracked using reports. For example, if a manager, working in tandem with a certain waiter, sees customer refusals more often than usual, then this indicates the fact of theft.

Working to the max

Using the R-Keeper program allows you to increase the speed of service several times and increase the efficiency of the staff. Many mistakes in the activities of employees are simply excluded. For example, the system prevents confusion in orders and their incorrect transfer to production. As a result, the restaurateur notes an increase in the flow of satisfied visitors.

Each employee can work only on a certain module of the R-Keeper system. This restriction allows you to quickly find the culprit in the event of a violation. Employees should be aware that any information that has entered the system remains in it and cannot be deleted with one click.

Assembling the constructor

Restaurant business automation involves the following operations:

  • Installation of system equipment.
  • Installation of system elements, taking into account the specifics of the enterprise.

Installation of workstations is carried out within a few hours, and the equipment itself is compact.

It is also convenient that the correct operation of the R-Keeper program does not require instant debugging of work processes, their configuration and testing. If necessary, you can easily and quickly supplement the installed system with other functionality. While the waiters are arranging furniture on the new summer playground, specialists are expanding the functionality of R-Keeper.

Reports for everyone

The R-Keeper system generates reports at different levels of access that managers, the chief accountant and the manager have. They provide the following information:

  • Revenue data, both general and for a specific waiter, table, dish.
  • Implementation details are general or detailed.
  • Analysis of the use of discounts.

And also thanks to the reports, you can control the absence of suspicious transactions that indicate the fact of fraud.

For accountants, the R-Keeper system is also convenient because it is easily integrated with 1C.

The ability to control everything anytime and anywhere

Being outside the restaurant, the manager or owner of the business can control the work of the establishment at any time. To do this, it is enough to have access to the Internet and it does not matter at all in which part of the world a person is currently located.

After authorization, the manager can view reports, data on the work of personnel and the availability of inventory, analyze the performance of a particular employee and the institution as a whole, view images from video surveillance cameras recorded or online.

The proposed variety of reports helps to think, draw the right conclusions and make effective decisions. Using the R-Keeper system, you can track the dynamics of business development, as well as track the change in the amount of revenue for a certain period. It is also possible to determine the days that are most profitable from a commercial point of view, learn about the favorite dishes of customers, and more. All this will improve the efficiency of the institution due to the fact that these parameters will be given more attention.

Uninterrupted work guaranteed

When deciding in favor of business automation, you should not be afraid that one day the work of the restaurant will stop due to the fact that the system is out of order. The main terminal (POS-terminal) is characterized by a reliable design. You can disable it by dropping it from a great height or spilling liquid on it.

In addition, you should take into account the multifunctionality of the R-Keeper system, which is limited only by your wishes. You have the opportunity to fully adapt the software product to the needs of your restaurant, choosing the necessary modules and tools from a large list of possible options.

The R-Keeper system is a set of information terminals in the hall and in the kitchen, video surveillance systems, printers, call buttons and other equipment. Your task is only to provide a reliable and safe power supply. At the same time, the system is equipped with the function of saving important information in case of an emergency shutdown of the light or other malfunctions. And intentional or intentional errors of personnel when working with R-Keeper cannot harm it.

How to reduce the cost of cooked meals?

How to control staff?

Automation system for restaurants and cafes R-keeper It was just created so that the owner could get answers to these and many other questions.

About the automation system for restaurants and cafes

Unfortunately, most systems on the market automate only certain "pieces" and the owner cannot quickly receive information, and sometimes cannot receive it at all. R-keeper is a system automation of restaurants and cafes, built on the principle of "all-in-one" and allowing automate a restaurant from A to Z".

Differences in the automation system for restaurants and cafes

Important difference R-keeper from other systems automation of restaurants and cafes that you do not adapt to the system, but the system can be customized to your unique business processes. At the same time, you do not pay for those modules that are not used.

R-keeper suitable for automation of any restaurant or cafe, and dozens of modules allow you to get a unique solution for your institution. For example, the maximum speed of service is important to you - you can easily adapt the interface for one-button payment.

It is thanks to the unique possibilities of adaptation automation of restaurants and cafes R-keeper, this product is popular among small restaurants, but at the same time in Russia it is also used by the world's largest chains, such as Burger King and KFC.

Advantages of restaurant and cafe automation system

In a classic restaurant R-keeper automates all key processes: management of the cash register, warehouse, finances, personnel, kitchen, video surveillance, table reservations and even music in the halls.

Restaurant with delivery - there is a Delivery module for you to control all stages of work with orders in real time, to control analytics.

If you have a veranda, we can offer mobile terminals to waiters.

With the automation of the buffet, the Workplace of the production operator will help.

R-keeper allows you to implement a cashless payment system in your canteen for corporate clients.

Network establishments have special system requirements automation of restaurants and cafes. R-keeper allows you to manage a company consisting of a central office, restaurants that can be combined into separate concepts within the network, and a kitchen factory.

Restaurant and cafe automation solution options

R-keeper is a modular solution automation of restaurants, cafes, you can always choose only those components that you will use and you will not have to overpay for extra functionality.

Additional modules are available for quick service restaurants: KDS (kitchen display system or chef screens, electronic queue, self-service kiosks, Digital Signage system combined with a customer display, loyalty system, integration with event video surveillance, online reports on the screen of a mobile device.

KDS

If the restaurant's kitchen is busy, with complex dishes with a lot of modifiers, and you need control so that each guest receives their dish on time, a regular brand printer for printing orders is not the best choice. Let's imagine a situation when a waiter made a long order, and then changed something immediately afterwards - the guest changed his mind.

In this situation, a long “linen” of checks will come out in the kitchen and the kitchen will start preparing these dishes, and will only see cancellations or adjustments later. Loss of products and conflicts between the kitchen and the waiters are inevitable here. KDS allows you to display orders on a touch monitor (or a screen with a remote control) and mark the readiness. At the same time, all orders and adjustments are clearly visible. Not surprisingly, fast food restaurants such as McDonald's, CFS, Burger King simply cannot do without such technologies in the kitchen and work without them would lead to a slowdown in service at times. Thanks to KDS, the work of the kitchen becomes transparent, the kitchen sees orders and planned cooking time with a countdown when cooking is completed.

For a classic restaurant with tables in R-keeper it is possible to work with mobile order terminals, electronic menus, KDS (kitchen display system or cook screens).

Workplace of the production operator in R-keeper

For a restaurant or canteen in a hotel or sanatorium, there is a specialized module for accounting for the release of ready-made dishes for the buffet. The module interface is adapted for use on terminals with Touch-screen technology and can be used without a keyboard and mouse.

The module allows you to carry out warehouse operations directly from the screen of the kitchen terminal, for example, register an incoming invoice, carry out internal transfers, create preparation and processing certificates, and create orders for the purchase of ingredients.

A common problem with hotel buffet accounting is dealing with paper pickup sheets, which often get lost or record inaccurate or incomplete information. Workplace of the production operator in R-keeper allows kitchen staff to enter this data in real time, rather than hindsight from memory.

Delivery to R-keeper

For delivery to R-keeper a large arsenal of solutions, ranging from CRM for working with clients, integration with the delivery site, integration with PBX, a logistics module and applications for automating the work of couriers.

Equipment and R-keeper

Cash desks are usually equipped with such equipment as: POS-terminals, POS-monitors, receipt printers, fiscal registrars, magnetic card readers.

For restaurant kitchen automation both receipt printers and touch monitors, professional panels, TVs, programmable keyboards, consoles can be used. KDS allows the chef to see orders and mark their readiness. Workplace of the production operator in R-keeper allows you to move ready-made dishes from production from the terminal, make write-offs.

To work with an electronic queue, you need professional panels and POS-terminals for calling. We also offer self-service kiosks for customers to self-order food.

Benefits of R-keeper

R-keeper is a system automation of restaurants and cafes, which provides the owner with all the necessary information about the work of the institution in real time. Unlike other systems R-keeper is an all-in-one system. Within one system automation of restaurants and cafes sale of goods, warehouse accounting, financial and management accounting, CRM, personnel management and much more have been implemented. This is in direct contrast to the traditional "patchwork" automation, when several systems are installed that are not friendly with each other and the owner, instead of focusing on business, deals with integration issues. Unlike many systems created by IT people for IT people, R-keeper is a system from restaurateurs for restaurateurs.

R-Keeper is a trademark owned by the Russian concern UCS. Under this brand, since the beginning of the 90s of the last century, innovative software has been produced for the productive automation of restaurants and other catering enterprises. UCS became the first Russian brand to offer such software on the domestic market, and moreover, as soon as it appeared, the Erkeeper system could become a worthy replacement for inconvenient and difficult-to-use foreign analog systems.

R-Keeper is a computer cash system that has been successfully used by restaurateurs, owners of cafes, clubs and bars for more than two decades and is currently considered the best modular application in Russia for automating both fast food chains and elite private restaurants. The quality and ease of use of R-Keeper was appreciated by serious businessmen - owners of the restaurant and hotel business. The software is popular and in demand not only in Russia, but in other countries of the world - more than forty thousand cafes and restaurants in all corners of the globe actively use the program to optimize accounting and productive management of a catering establishment.

Description of the program and its effectiveness.

Erkeeper is a convenient program that allows you to effectively automate the management of any type of catering enterprise: from a small private cafe to a restaurant chain. Thanks to this system, it will be easier for the owner or manager of the establishment to take into account and control sales, production, and staff work.

R-Keeper will allow you to allocate production and time resources with greater benefit for the enterprise, significantly reduce costs, improve the quality of service in the institution, organize special offers and bonus programs for the clientele of your institution, as well as monitor their productivity.

"R-Keeper" is a program that constantly improves its useful qualities and offers new solutions for the successful management of the restaurant business, because UCS is sensitive to all the wishes of customers and customers who already use the product to increase the profitability of their establishments, improve the level of service and control over the work of the enterprise. Thanks to such close interaction between software developers and its customers, the Erkeeper system does not lose its relevance and continues to be one of the best programs for automating the work and accounting of public catering establishments.

R-Keeper: reliability and mobility in business management.

When creating products of the R-Keeper brand, innovative technological solutions are used that make the program fast, flexible and ultra-reliable.

Any operations performed in the system occur at maximum speed, are easily recoverable in the event of a force majeure system failure (for example, due to a power outage or a server error) and are effectively protected from hacks and other unauthorized access attempts.

Opportunities R-Keeper - full automation of the restaurant or other catering establishments.

The software allows you to fully automate the work of any catering enterprise, due to the fact that the Erkeeper interface provides for two special sublevels:

  1. The cash sublevel allows you to control and keep records of the sales process, to form a complete database of accounting information on sales.
  2. The managerial sublevel is designed to work with various directories, regulate access rights to the system, allows you to set the cash sublevel to the desired operating mode, set and generate reporting data. Also at this level, you can create all kinds of marketing programs, regulate the integration of the program with other accounting services, systematize credentials according to the working hours of employees of the institution, and also control other areas of the enterprise.

Innovative technologies Erkeeper to help the restaurateur.

Constant updating of the R-Keeper software and innovative know-how in the system will allow the owner of the restaurant business to significantly increase the productivity of the establishment's employees and reduce the time for serving restaurant guests. Here are some of these technologies:

Dedicated handheld terminals for service personnel on iPod Touch, Iphone, Android, a convenient electronic menu on Ipad and Android tablets, virtual guest cards and the ability to send messages for waiters. These technologies are especially in demand in luxury restaurants with a well-thought-out concept and impeccable service.

For fast food establishments in Erkeeper, the following innovations are provided - updating electronic menu boards, special cash desks with a screen on which the guest can see his order and its cost, an electronic queue, self-service kiosks.

Also among the latest and most popular software technologies are: the Drive Thru program, the ability to quickly (mobile) inventory of production resources, the program for accounting for pre-banquet pre-orders.

Key modules of the R-Keeper software product.

By installing the Erkeeper automation system at the enterprise, the owner of an establishment or a network of establishments gets the opportunity to use the following software modules that help to establish the efficient operation of a restaurant:

  1. Warehouse accounting systems and personnel working time control system;
  2. Loyalty management program for regular visitors to a restaurant, cafe or bar;
  3. Special programs for pre-ordering tables and visualizing orders;
  4. A program that allows bottling drinks on tables;
  5. Cash flow accounting system within the establishment
  6. Innovative control over checkout areas;
  7. A program for the full monitoring of the institution's activities;
  8. A program that allows you to automate the work of the enterprise's delivery service.

R-Keeper is a flexible technological automation program that is convenient for use in absolutely any type of catering establishment - from a small family restaurant to a huge network of establishments. The modularity of the software allows customers of the system to find the best version of the Erkeeper program for themselves, which will fully take into account the peculiarities of the restaurant, contribute to business development and increase its profitability.

Archkeeper is a software compatible with the interfaces of various programs, including 1C Accounting programs of different versions, club and hotel management systems, table and ticket reservation programs. By purchasing the R-Keeper product, you can be sure that you are purchasing a high-quality and convenient system that works for you and your success.

Cost of R-Keeper software

Cashier module R-Keeper Cashier - price 24,000 rubles.

R-Keeper Medit tools manager module - price 30,000 rubles.

R-Keeper Wstation waiter module - price 18,000 rubles.

R-Keeper Monitor server monitoring module - price 4500 rubles.

WEB reporting module "R-KEEPER" - price 4500 rubles.

Module "R-Keeper self-service kiosk" - price 60,000 rubles.

Module "HeadOffice R-Keeper" - price 90,000 rubles.

Module "Reserve tables" - price 24,000 rubles.

Module "Mobile waiter" R-Keeper MobilStation - price 6000 rubles.

Module "Mobile Manager" - price 9000 rubles.

Every restaurant owner sooner or later begins to think about how to take their business to a higher level. For this, some add new dishes to the menu, change the interior or profile of the institution, and someone decides to use technical or software tools.

In order to significantly improve the work of a public catering enterprise, domestic and foreign developers create various computer programs of the appropriate profile. For example, it enjoys considerable popularity.

One of such developments, created by Russian programmers from UCS, is the R-Keeper system, which makes it easy to manage all processes in the enterprise, process orders and receive reports on-line.

The history of the creation of the program

The first version of the program appeared in 1992. The R-Keeper software is constantly updated and improved by its creators, which makes it very popular among restaurant and cafe owners both in Russia and around the world. Companies using R-Keeper in their establishments include: Burger King, Subway, Chocolate Girl and others.

System from UCS companies is a reliable software solution that allows you to fully automate an enterprise, significantly increase sales, reduce costs, keep track of orders, generate reports, control production, warehouses and employees, develop a system of discount cards for visitors.

The R-keeper software product is perfect for managing both a small cafe and a large restaurant chain.

The customer can purchase only those modules that are necessary specifically for his institution.

Benefits of R-keeper

R-keeper differs from analogue programs in that it allows you to:

  • fully automate the work of cashiers and bartenders;
  • automatically schedule employees' working hours (Time Keeper module);
  • create an electronic menu on the iPad;
  • automate delivery;
  • control the bottling of beer;
  • keep inventory records (Store House module);
  • install intelligent video surveillance for cash registers;
  • control the game of bowling and billiards (Pool Jet module);
  • create a system for visualizing orders and bookings for hostesses;
  • automate fast food establishments, including using the drive thru system;
  • manage delivery (module Delivery);
  • create mobile terminals for placing orders at the tables;
  • from one office to manage the entire chain of restaurants;
  • prevent possible fraud on the part of employees;
  • hierarchically structure the menu and divide dishes into categories;
  • authorize access to the system;
  • use modifiers;
  • work with Hard Copy and Card Pay System magnetic cards;
  • use "hot" keys when working;
  • issue fiscal and preliminary checks to customers;
  • automatically transfer the order to the appropriate production unit;
  • accept for payment the currency of different countries and credit cards.
The system will function perfectly in conjunction with other programs, such as "1C: Accounting" or Restorun.

Program installation

The program modules are designed for platforms with 32-bit systems. The operating system of the computer can be either Windows or Linux. The program and system drivers are updated automatically. All user data is securely encrypted and sent to the SQL server, all information is stored in the "cloud".

The program provides the functions of automatic and delayed synchronization of directories, as well as automatic resumption of disconnections. R-keeper supports TCP/IP network protocols.

The system involves the installation of special kitchen monitors, devices for calling waiters and printing receipts.

It is impossible to find the program on the Internet, you can buy R-keeper only from official dealers, the list of which is published on the UCS website.

Price and user service

Installation of software, cash modules and terminals takes 3-4 days. The kit includes a training video course, as well as a free demo version of the program. Pay license and services customers can in installments, within one to two months. Sellers provide technical support to customers 24 hours a day, the first month of service is free.

The cost of the software depends on the configuration. A "seasonal" kit, designed specifically for control, financial and warehouse accounting on-line in small establishments, costs about 77,000 rubles.

A package for a cafe with 200 seats, including one station for waiters and one workplace for a manager/accountant, will cost the entrepreneur about 128,000 rubles.

The price of a modular package for large restaurants with 4-5 halls, including two waiter stations and one workplace for an accountant, is 180,000 rubles.

Reviews of catering workers

Entrepreneurs who have already installed the R-keeper system in their establishments say:

Anna:

“At first, when my cafe just opened, we did all the calculations in Excel. It took too much time, and I thought about how I could speed up and simplify both my work and the work of my employees. I used both Self-Assembly and Traktir, and then I found out about R-keeper and settled on it. The program has a very user-friendly interface, many special functions, handy little things, thanks to which we save a lot of time.”

“I installed the program very quickly. Help, if any questions arise, in the technical support service at any time you can get. My accountants, waiters and bartenders liked R-keeper very much! The system works without failures and "jambs". It is very convenient for me to work with readers and a printer. I recommend to everyone!"

“I can only praise the R-keeper program. The software takes into account all the requirements of users, with this makes it very easy to use. My employees were able to master the system in just an hour! The technical support service employs competent specialists who are always ready to help. The program was installed very quickly, it has been working without failures for a year. The system is reliable, proven, I advise all restaurateurs.”Previous post iiko Program - a comprehensive solution to catering problems

    R-Keeper is the most popular restaurant automation software with a wide range of features. It is used by thousands of restaurateurs in different countries. Even the 2014 Olympics in Sochi were served by restaurateurs with the help of this program. In St. Petersburg, the R-Keeper program can be purchased not from dealers, but from the branch of developers - in the company USES SPb, which is located on Moskovsky Prospekt.

    I've been working with this program for 4 years, I'm satisfied with everything. Simple and easy to use and at the same time contains many useful functions. There are no problems in reporting either, you can find any information of interest quickly and easily. Modifiers greatly simplify the work of waiters, which can be divided into groups and use your own individual group of modifiers for any dish.